Unorganized, chaotic, abusive - overall bad experience
Communications Specialist (Former Employee) – North Olmsted, OH – April 19, 2016
If you plan on accepting an offer, then you may want to reconsider. Salary is low and the benefits are awful. People in the corporate office do not receive any vacation for the first year. Then you get one week after one full year. You eventually get 3 weeks vacation but only after you've been with the company for five years. So you may be able to fly, but you won't really have any vacation to use. Sick days are accrued at a snail's pace. They won't disclose this information to you until you are offered the position so make sure to inquire about it up front. The environment is mixed with really good people and really unethical ones. Unfortunately, the good people have their hands tied when it comes to trying to make change. The environment is overall unhealthy. Turnover is an issue because of it. This company has the mindset of old corporate america. I made a huge mistake taking the job I I was offered and voluntarily left after a very short period of time. If you take a job with this company, then I truly hope that your experience is different. However, the problem truly does start from the top then moves down so I don't see anything changing anytime soon. Good luck.
Middle management is pretty good, upper management is not.
Low pay, bad benefits, tumultuous work environment, boys club mentality, unethical approach with private information
Dispatcher (Former Employee) – Cleveland, OH – January 29, 2016
For all new dispatchers looking to get a start in the industry look no further. Absolutely delightful work environment...Chief Dispatcher is extremely knowledgeable and the dispatch team's experience is just another perk for a newbie. I have 0 regrets about choosing Commutair and if anything I feel blessed that they chose me.
relaxed work environment with a seasoned support group.
There is no easy way to put this. I've seen a circus performance ran better than this department. The rules change every second to benefit one person and upper management supports these actions 100%. If you decide to work here prepare yourself to be pressured, bullied and intimidated by not only this department head but all other departments too.
There is nothing good to say about this department, it's the most mismanagement department in the city of Cleveland and I mean the worst I've ever seen.
Where to begin. The poor individuals working in this department are pressured, bullied and intimidated. Little to no training but expected to perform by day one.