You wont get told what you did correctly, only what you did wrong.
Vet Tech Assistant (Former Employee) – Phenix City, AL – November 16, 2016
Workers are wonderful to one another and help one another. Everyone is and must be kind and gentle to the animals, which is good. Customers love how good the employees are with the pets. The owner and manager will treat you like a common ant worker and will make you depressed. Nothing you do is good enough.
Get payed well. Get good work and animal experience.
Client Services/Receptionist (Current Employee) – Benton, KY – June 18, 2014
Open Clinic Clock in Check messages and turn off machine. Unlock doors . Turn on lights . Check hospital for new patients and find out why they are here and what their status is.
Checking in Patients Greet clients with a smile. Enter data in computer per new client. Make up chart. Show them to exam room. Let the doctor or technician know
Checking out Patients Go over everything in work file with client. Sometimes put in charges, weight, and prescriptions. Sell product. Make sure clients are aware of product rebates. Take payments. Update clients record if any changes have been made. Set appointment if a follow up is required.
Answer the Phone Answer with a smile. Set appointments. Answer questions and give prices on product and services. Take messages. Reserve boarding. Refill prescriptions.
Extras Check fax machine throughout the day, print and deliver to person intended for that fax. Fax records requested. Update history on patients. Call backs. Fill prescriptions. Clean up after a pet or exam room when needed. Filing when possible. Mail New Client letters/reward postcards
Check in Boarders Fill out boarding card accurately. Make sure any exams or baths are noted on board. Leave all belongings for each pet together so that they can be labeled. Lead each pet to their destination in kennels. Change the reserved spot in boarding to occupied. Check out Boarders Make sure charges are correct and everything is added (refills, baths, exams, etc) Let kennel manager know they are ready to go home. Make sure all belongings gomore... home with dog or cat.
End of Day Call and remind appointments for next business day. Fill out surgery authorization sheets. Print out boarding cards, arrival/departure report. Make sure all boarders or surgeries that go home the same day are gone or find out if they are staying.
Very high pace office and everyone worked very well together and all friends
Receptionist (Former Employee) – Lewisburg, TN – February 13, 2014
This office was a high pace hospital. I would assist with emergencies, surgeries, or run the front office alone. Answer high volume of incoming calls while handling in-person inquiries from clients and colleagues. Definitely learned a lot, I always worked in grocery stores or catering. I wanted to learn a different trade, so I learned a lot from the doctor and vet techs in surgery and rooms. Office manager is the best mentor for teaching me how to be an outstanding receptionist. The hardest part of the job was dealing with people who neglected or abused their animals. The most enjoyable part was working with people and helping their pets.
Made friends for life with the people I worked with at Companion
Sometimes was a fun place to work other times was very sad.
Business Office Administrator (Former Employee) – San Carlos, CA – December 1, 2013
I was the Business Office Admin. Every morning I ran a report for all the sales from the day before and made sure everything balanced with the cash receipts. Entered and paid bills. Managed all the receptionist. Client services and handled all client complaints.
I learned how to work around sick animals and how to draw their blood, and how to run tests, and give shots, and even give sick animals fluids. All co-workers were nice and willing to help me learn. Hardest part of the job was having to put animals down, who were terminally ill.
Busy, dogs coming in and out some times without appointment, cleaning pens, and dog yard and a lot of laundry. That is all i can and will say. keep my name out of it. I do still have friends working thier