Disorganized company with no regard for flight attendants' well-being.
Lead Flight Attendant (Current Employee) – Detroit, MI – December 29, 2016
Compass Airlines (Trans States Holdings) has become so focused on numbers and corporate ratings, that they now treat the flight attendants as disposable. Management only contacts us if we are making a mistake, and we don't receive any of the consideration that the pilots do (for rest rules, fatigue, commuting hotels, etc.). The health benefits are also minimal.
Many of our crew hotels are nice.
Management, company morale, low pay, poor benefits.
Maintenance Supervisor (Former Employee) – Los Angeles, CA – September 3, 2016
This was by far the worst airline I have ever worked for. If I could rate this with negative stars I would.
Maintenance is under staffed and under trained. In my opinion, making their aircraft unairworthy and unsafe.
The pay is horrible. The minimum wage at LAX for folks slinging coffee at Starbucks in the terminal is more than what Compass pays mechanics. The benefits, if you can call them that, are basically worthless. The company expects it's employees to use their own flight benefits, which the employee must pay for, for company business.
Compass violates California labor laws. The mechanics are working with such a skeleton crew they rarely get breaks or lunches. They force employees to stay after the scheduled end of their shift. When employees leave Compass, they don't get paid the hours they have worked.
The work atmosphere at Compass is definitely what I would describe as hostile.
Flight Attendant (Current Employee) – Seattle, WA – March 19, 2016
Different schedule every month, on the road and staying in hotels about 15 days a month... some trips will have you waking up at 4am regardless of the time zone and some will give you an 11am or 2:15pm showtime. If you enjoy an ever changing schedule in which you are working with someone new pretty much every trip, can get along with different personalities but can also work well on your own, you will love this job. You must be extremely dependable, and if you didn't get enough sleep, or just had a fight with your boyfriend, you still need to show up on time and on point and put on a smile and focus. Situational awareness is extremely important.
Great benefits, not in an office, flexible schedule, no day is ever the same
Programmer (Former Employee) – Minneapolis, MN – May 25, 2016
The culture is excellent, but, at least in IT, the management is less-than-average, and with little opportunity for advancement. Culture includes an excellent Employee Appreciation Week, and the Compass level upper management was accessible, although that was not generally true of the holding company level upper management.
Little opportunity for advancement, at least in IT
Typical Flight Attendant position, but the management at the time was extremely hostile to the work group. An avalanche of lawsuits do to unethical firings can attest to just how hostile management had become. Corporate has apparently completely cleaned house of those terrible managers and it has apparently became much better.
Worked with previous MX Supervisor who gave a 1 Star poor review.
My rebuttal is this since you did not know the airframe and can not really multitask let someone who is more mature or naturally capable take the reigns.
Not everyone can kick back. Especially not a supervisor. The work load is real. What company does not want and need more engaged employees who instead of making problems actually solve them. There are simple inspections, numerous maintenance tasks and you need to own some tools.
Flight Attendant (Current Employee) – Los Angeles, CA – September 28, 2015
The pay is extremely low. The company is new and rapidly expanding, but they seem to be hiring anyone. Having the title of "flight attendant" isn't what it's cracked up to be. Extremely disappointed with the salary!
Your are always flying to new destinations, meeting new people and crew members. This is a benefit that any flight attendant will tell you makes the job great. Missing holidays can be hard but your family will adjust too. You learn to rely on your airline family because every one has gone through the steps you are going through. It's an amazing career.
The job itself is similar to most other regional airline dispatch jobs. Would be a difficult first dispatch job as there is not much of a training program for dispatchers. However, the OCC manager and other dispatchers, crew schedulers, and maintenance controllers were some of the most competent and professional people I have worked with in the industry.
very competent fellow dispatchers and occ personnel, fun to work with
Flight Attendant (Former Employee) – Minneapolis,Mn – January 27, 2014
4 or more legs a day long days, could be up 20 hrs without sleep if commuter learned how to manage my time due to schedules required a union to deal with management great flight attendants no job security, long commute travel and flight benefits
If being a flight attendant had been your dream, you will not find it at Compass
flight attendant (Current Employee) – Los Angeles – August 31, 2015
As a flight attendant we have a big responsibility of safety for the passengers. We are responsible to the FAA, the company and the passengers, we are trained properly and know our job. But the problem is, this company DOES NOT SUPPORT us in this role. We are pit against passengers who refuse to adhere to what we as flight attendants must do. If a passenger complains, the flight atttendant will be held accountable even if the passenger is wrong. Heres the insanity...the company holds us to very strict safety rules and if we dont do them we are in Big Trouble...now keep in mind..if a passenger complains about what or how we delivered that message...your job is in jeapordy...Makes no sense. The inflight management is new, they cant keep anyone. They are a joke really....a big joke. They will stab you in the back quicker than you can ask why!!!. As a women this company does not support us..management is against you. They find reasons to fire you. They are demeaning, degrading, hostile, and expect us to be take the passengers abuse. This is the lowest paid regional around. If you live in Calif or plan to relocate here...you will not survive. At 17.40 and hour. (starting) ..75 hrs a month...not every two weeks...75 hrs a month thats 1305.00 a month. Which is below the poverity line in calif. You would qualify for food stamps and med-ical. You cannot survive in Calif making that salary. Dont waste your time, there are to many other airlines hiring right now. This company is owned by a foreign gentleman, his take is he'd rather keep firing flight attendants who are making moremore... than 25.00 an hour, and keep hiring new flight attendants who are making 17.40. Training is very expensive for companies, but he does not care So this is not the company you will retire in, or have longevity. The corporate office is in Minneapolis, they are not used to working with African-American. No diversity from upper management on down. In training they use this dumb personality assessment to label you. To determine how a person will get along with people. They label a North, south, east, west, and that follows you for your career at Compaass, where managment uses it against you. I feel devalued, in fear of my job, you are set up to fail.less
Flight Attendant (Former Employee) – Based in Minneapolis – January 10, 2013
This is one of the very worst companies to work for! They look at you as a flight attendant as only a number! They only care about the passenger rating " being number 1 in customer service". Forget you are even human. You better abide completely by company rules but they don't ! You are at-will and that's it! It's owned by Transstate Airline and if you look them up you will get more information! Also you think you and your family get flying passes, only you and one other person. No buddy passes.
Line Maintenance (Former Employee) – LAX – August 4, 2015
I learned from this company after having 16 years is the Airlines, they have no idea on how to run a base. Management will throw you under the bus, and could care less about you. You maybe not believe me, but you really don't want to try it out just take my word!!!
Crew scheduling would call you two hours before you had to be at the airport. We would fly for four days making various stops. We would get to spend the night and explore different places, which was awesome. The traveling that came with the job was great, however being on call all of the time was very hard to deal with. I never had a problem with my co-workers, they are different every time I flew but they were always great. The hardest part of the job was definitely the unknown hours and being on call. The most enjoyable part of the job was flying all over the world and meeting different people everyday.