Analytical, pro-active, fast learner, independent thinker and reliable professional
Pros: free lunch, accomodation, transport
Has been the Best Employee of the month on January 2006 at Ubud Hanging Gardens Hotels, Trains & Cruises.
Certificate of Excellence as Pre-Opening Team at St. Regis Bali Resort awarded on 15 Sept 2009
IFH (Institute for Hospitality) Certificate “The Fundamental of Professional Reservation Sales” & “Professional Up-selling in Room Reservation” – more... on 03rd July 2008.
IFH (Institute for Hospitality) Certificate “Professional Reservation Sales and Up-selling Course” on 18th Sept 2010.
Successful Completion of English-property data handling procedures on 12th Nov 2010: This module is designed to help agents understand the proper ways to handle data (information) within our hotels.
Successful Completion of St. Regis Butler Service Training – The Guest Experiences on 22 Feb 2011: St. Regis Butler Service Training will create a modern, high performing team of global Butlers, enabling
them to confidently execute their duties with passion, pride and a sense of loyalty. All St. Regis Staff will be able to identify how Butler Service touches every guest and be able to make the links to their
day to day job function.
Successful Completion of Chinese Culture Training 24th June 2011: This culture training will enable you to make our Chinese guests ‘feel at home’ at our hotel. You will learn the best way to consistently provide service for our Chinese guests in a culturally appropriate manner, elping us win the hearts and minds of Chinese guests and gain market share.
Successful Completion of Catching Up with Light Speed System 9.5 12th Feb 2012: In this training, I will learn about the new reservation window, which makes creating reservations faster than ever. This
training includes the full migration of the new Guest Profiles which enhances the overall guest experience, by tracking more personal information to guests stays. The new Room History feature is
also included in this training. – less