Find companies:
CompuCom
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
286 reviews

CompuCom Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Technician
Onsite Technician (Current Employee), Portage, MINovember 16, 2014
Fast paced work environment. Daily tickets and customer service.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for
Supervisor - Desktop Lead Analyst (Current Employee), Burbank, CAOctober 27, 2014
Manage 20 techs and depot staff across the country assisting them with escalations, technical problems, and procedure process. Interview and train new users, interface with clients and managements regarding processes, escalations, issues, and create reports for upper management.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I am a hard worker and Faithful to the Job
Billing Administrative (Current Employee), Londonderry N.H.October 27, 2014
I review calls for Home Depot and Walmart to see if they are billable, I get along with all my Co-Workers. I have to finish calls in a timely manner and love to be busy.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
PC technician
TD Bank Server (Former Employee), fort mill, SCOctober 26, 2014
Pros: great experience
Cons: all jobs were contract basis and short term
• Installed scanners
• Server / Desktop Deployment
• Laptop Refreshes
• Performed PC Moves
• Assisted in new PC hardware installs
• Assisted in imaging PC’s for users
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A learning environment with teamplayers.
Network Analyst/Engineer (Current Employee), Minneapolis, MNOctober 21, 2014
Pros: team meeting, lunch
Monitoring the network.
Troubleshooting network issues
Management is perfect.
Coworkers are best and fun to work with.
Working on issues blindly.
Teamworking
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Contracted for 5 yrs, Contract Ended in Less Than 1 yr
Field Technician (Former Employee), Tallahassee, FLOctober 20, 2014
Pros: oringially they provided transporation, they provide tools, phone, laptop, hr is friendly and caring
Cons: they took the transportation away, expected to put wear and tear on person vehicle for .40 cents a mile, base pay is far too low, you dont get to keep your tools, bad mid managment communication
The Company is experiencing changes. I think the pay is severely low for what is expected from day to day. The Team leader for me was awesome. Its the upper management that seems to be the reason for the issues the company as a whole is suffering. My thoughts are great experience with team, but as most postings for this company, they seem to have the same experience with mid management inconsistent and forever changing policy and company contracts are suffering meaning contracts are ending much earlier than promised. Bad form.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Entry Level
Customer Service (Current Employee), Bentonville AR, 72712October 17, 2014
Pretty good entry level position, people are nice, work is fun.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok, place to work.
Field Technician (Current Employee), Philadelphia, PAOctober 16, 2014
Pros: its pay
Cons: terrible deadline.
Decent place to work. As a field tech, we have terrible deadline and learning curve. Lack of tech training is another major issue. You will be lost a lot, while you onsite.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busy environment.
Contractor (Former Employee), Atlanta, GAOctober 16, 2014
Pros: stay busy, time go's by fast.
Cons: long commutes to offices.
• Schedule Windows 7 upgrades with BCD/AON Hewitt end-users around US.
• Deployed Cisco Router, 1TB hard drive, network cables and recovery boot CD to End-user.
• Instruct end-user in connecting Cisco Router and 1TB hard drive.
• With PCAnywhere take remote control of end-user machine, backup data on 1TB.
• Deploy Windows 7 image through Altiris Console.
• Verify Windows 7 image success and restore end-users data.
• Push needed applications to machine.
• Verify apps, obtain end-user signoff and retrieve deployed equipment back to Home Office.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
a place to work
Field Service Technician I (Current Employee), USAOctober 15, 2014
Pros: more control over day
Cons: lots of emails
Start day, check email
work on tickets
do paper work on every ticket as they are finished
drop off packages to ups
keep track of milage
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great overall job.
Team Lead (Current Employee), MNOctober 15, 2014
I have learned a lot from my time at Compucom. As a team lead i have learn how to better handle employee relations and major contract obligations. My management is very understanding and gives time needed.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work place
Field Service Technician (Former Employee), Albany, NYOctober 15, 2014
Pros: provided learning advancements
Cons: paperwork
It's a excellent work enviroment with a lot of incentives compensation packs, Certifications that can be obtain vouchers for class or cert's. A company that care for there employee's
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
...
Network Administrator / Help Desk (Current Employee), Pittsburgh, PAOctober 11, 2014
...
Perform In-warranty and Out of warranty work for many types of PC computers.
Contact customer and pre-diagnose problems, and order parts as needed.
Troubleshoot both hardware and software issues.
Perform On-site diagnostics and replace parts as needed.
Help desk – for field service technicians
Lead Technician – Support and train other technicians.
Help Desk support – Work help desk, create and dispatch cases, escalate as needed.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not much to say
Configuration Team Lead/FSST Support Technician (Former Employee), Paulsboro, NJOctober 9, 2014
Pros: experiance
Cons: no chance of moving up in life
Good starter job , bad career choice. You can gets certs , you can learn some neat stuff, but it helps only them and not your career.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Company
IT L2 Technical Support Analyst (Current Employee), Grand Rapids, MIOctober 9, 2014
Pros: training to advance your it career
Cons: no merit increases
Excellent company to work for when beginning a career in IT. Management is supportive and for the most part collaborative when problem solving, however, depending on the location there is typically no advancement unless you relocate. The only other negative I would have to say about Compucom is there are no merit increases and you are told that in your interview. The tools the company provides are fine and the overall company atmosphere is excellent
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Team based productive environment
Technical Architect (Current Employee), Dallas, TXOctober 6, 2014
Pros: ability to work from home
Cons: low salaries
Flexible work from home environment, managing task and projects based on timelines to meet the clients needs
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Work Enviroment
Service Desk Analyst (Current Employee), Bentonville, AROctober 5, 2014
Excellent Work Environment-Excellent Training , Excellent Work Space
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lots of very nice to work with
Technical Support Analyst (Former Employee), Blue Bell PaOctober 3, 2014
Pros: good place to work
Cons: .
Technical Support Analyst/Windows admin. Add reove applications. Repaired IBM desktops, laptops
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great teaching and learning experience
Help Desk/Training (Former Employee), Madison, NJOctober 1, 2014
My job consisted of helping clients upgrade their existing hardware to newer devices, and inform them on the new features that the hardware provides them to continue their work without any hassles.

Clients would schedule appointments to pick up their new laptops. I would then provide them the 3 options they had for upgrading, talk about the different features each provided. Once they selected the laptop they were happy with, I would go into detail what the key differences were between their old laptops and their new laptops, mainly what to expect from Windows 8 as opposed to Windows XP.

From there I also provided technical support and help those who had questions or issues with their laptops after picking them up.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Back to Basic Concept
Major Incident Manager (Current Employee), Dallas, TXSeptember 28, 2014
Cons: no raises, offshores positions constantly
Under the new CEO they are getting beck to their basic internal culture.

About CompuCom

Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard – Read more