CompuCom Employee Reviews

Found 780 reviews matching the search
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a quality learning experience during their peak
Hardware/Software Technician (Former Employee) –  Bellevue, WAFebruary 2, 2017
overall good work environments, in 13 year tenure I had the opportunity to be placed on-site at several different Fortune 500 companies and local government for new perspectives. The benefits were above average, raises were consistent, and they provided hands on training, with travel.
Pros
plenty of on-site positions at different companies, excellent benefits, rewarded for longevity at the company
Cons
high turnover for fellow co-workers
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No long term people
SR.STAFF CONSULTANT (Former Employee) –  Spokane, WAFebruary 1, 2017
It is a good place to start but they do not keep you very long. Do not look for a long time employment use the time you have to get all of the training you can.
Pros
Training
Cons
No long term people
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Rewarding Experience
Network Analyst (Former Employee) –  Needham Heights, MAFebruary 1, 2017
Working at CompuCom was a rewarding experience. The level of professionalism was high. Good opportunity to expand knowledge.
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ok startng place
Field Service Technician (Former Employee) –  ma and ri areaJanuary 30, 2017
ok starting place for entry level it on call was stressful and unrealistic sla's made for a stressful home ,work balance
Pros
good groupto work wth
Cons
company has been bout and sold a few times
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Great images on clients review on a decline
Technical support (Former Employee) –  Dallas, TXJanuary 26, 2017
The company had great achievements and received many awards. After the new CEO took the leadership decided to move jobs abroad and closing site in US.
Pros
Free coffe, paid lunch, vacation
Cons
No job security
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Productive Work place.
Kind of like Amazon (Former Employee) –  West Deptford, NJJanuary 26, 2017
The most enjoyable part of the job was the atmosphere. It was a great place to work at, the associates were very nice and the pay was excellent. The only reason why I left was due to me moving to a new location.
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Centralizing Finance and Accounting
Finance Analyst (Current Employee) –  Atlanta, GAJanuary 26, 2017
The company is in the process of centralizing functions such as finance and accounting to Charlotte NC and Plano TX. I enjoyed collaborating and supporting program management in many remote locations. The direct management team was excellent. Work hours were long often long during accounting close.
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Service Desk Team Lead
Service Desk Team Lead (Former Employee) –  Dallas, TXJanuary 25, 2017
Worked from 6 am - 3 pm. I learned various software aspects. The workplace culture was a bit unsteady as management was constantly changed on the fly. The most enjoyable part of the job was working with my colleagues. We became a team and assisted one another to succeed.
Pros
Free Coffee
Cons
Management was terminated often & frequently
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Not a Place, I want to be
Deployment Technician (Former Employee) –  Taylor Mill, KYJanuary 24, 2017
I felt like I was under paid at this contract. My manager at compucom was fair. Most my complaints don't from compucom directly but, the assignment the manager there was horrible and he all ways wanted to micro manage you all the time and he treated you like a little kid. Another manger or lead tech: Wanted to yell at you if you got one thing wrong out of 100. And wanted you to feel like it was your fault all the time. Culture was was very unfriendly. That hardest part about this job was trying to not make any mistakes.
The best part was learning how to fix problems with there computers.
Pros
none
Cons
A lot of things and you have to pay for any thing you want.
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Great Place to Work
Tier 2 Configuration Tech (Former Employee) –  Bedford, MAJanuary 24, 2017
CompuCom was a great place to learn the ins and the outs of how to work on workstations hands on. I learned a great deal on how to replace mother boards and other components. I also gained experiencing shipping and receiving, and ordering parts to complete certain jobs. this is a great place to gain basic IT desktop support skills.
Pros
Great employees, Good experience
Cons
Pay is very low
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Pc fun
Help Desk / Desktop Support (Current Employee) –  Bloomfield, CTJanuary 24, 2017
Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III
Tests configured systems for appropriate functioning and troubleshoots for any errors found
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Poor place to work
Technician (Current Employee) –  Hillsboro, ORJanuary 20, 2017
Problems within the process have existed within position for months and or/years. No employee or customer feedback taken or implemented seriously to improve the process. As a result flaws exist which create poor efficiency and creates poor customer expectations resulting in poor customer interactions due to the actual time the customer will be without a system (compared to the impossibly short perception presented beforehand.) Cumulative workload increase due to additions in job but no adjustment to reflected time required to perform the duties. As a result the quality of work is diminished due to trying to keep up with all required duties. Turnover rate has reached a point in which the supplier of systems is unable to keep up negatively affecting classroom in which systems are needed to upgrade customers. Lack of accountability within this regard has lead to the situation not being rectified and the same issues persist months later.
Pros
Stability of full time working hours
Cons
No constructive feedback, lack of job improvement
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Compucom Systems
AERO Refresh Project Lead (Former Employee) –  New York, NYJanuary 17, 2017
At that time Compucom was a great company. Employee base was consistent and result oriented. The management at that time was great. Compensation was low however.
Pros
Management, Postions available, Job security, compenstion
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No raises and lack of support for IT. Not a great place to work.
N/A (Former Employee) –  AnywhereJanuary 17, 2017
Management really doesn't care about anyone but themselves. They take the workers for granite and expect people to be simple drones and follow all orders without questioning it even if it does not make sense.
Pros
Good employees that try hard.
Cons
Management doesn't care about the working people.
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A company that has lost sight of who they are...
Project Manager (Former Employee) –  Houston, TXJanuary 15, 2017
While they desire loyalty from their employees (as any company would), they show NO loyalty to the employees. After being there for years they sent many project related jobs to Mexico with not even so much as a thought to their employees. In addition, there hasn't been any decent raises for the last 8 or so years.
Pros
Working virtually from home
Cons
No raises to speak of in years. No loyalty to their employees
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I was paid travel pay of $25 per store, that helped
Service Provider (Former Employee) –  Toledo, OHJanuary 13, 2017
not a bad job and was fairly easy for someone like myself. mostly it was replacing broken computers and printers. also we had 3 day weekends, not a bad touch.
Pros
paid lunch
Cons
no long term employment, but thats contracting.
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Good company, bad management
DBA / Web Admin (Former Employee) –  Dallas, TXJanuary 12, 2017
They decided to maximize profits and move most business functions off shore (india). And laid off hundreds of dedicated employees.
Pros
Good co-workers
Cons
Bad Management at executive level
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Pleasant work place that provides the comfort of self organization
Desktop Support Tech (Current Employee) –  Anaheim, CAJanuary 11, 2017
Requires a lot off on site visits to preform maintenance or for deliveries.

I learned a lot of information on the behavior and mechanism of HP printers.

Co workers and management have been a pleasure to work with.

A lot of liberty is given to the employee to complete tasks upon their discretion which allows for a very pleasant workplace.
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Mellow Relaxed People
Technical Support Agent (Former Employee) –  Plano, TXJanuary 10, 2017
Very Peaceful Fun People.
Great Very Environment.
Great Library Catalogues For Advance Studies.
Wonderful Party Events "Holidays"
Amazing Perks and Benefits
Pros
Environment
Cons
Company move, No chance for the NOC
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Leader in End User Managed Services
DIRECTOR, PROPOSAL AND BID MANAGEMENT (Current Employee) –  Plano, TXJanuary 5, 2017
CompuCom has a "Customer First" focus on solutioning and delivering services to Fortune 1000 clients. Services are customized to meet the unique needs of each client. All associates are dedicated to delivering an exceptional customer experience. As a result, we rate as a Leader in the Gartner MQ for End User Outsourcing Services.
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Overall rating

3.5
Based on 951 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.2
Job Security/Advancement
2.8
Management
3.2
Culture
3.4