Pros: benefits, easy work environment
Cons: job security was not a guarantee
Typical work day on the Shell Project was checking break / fix tickets, contacting users, going to user locations to troubleshoot issues, PC repair, ticket updates. Morning safety meeting on Mon,Tue,Thu, Fri. Plant wide safety Wed afternoons. CompuCom offered free online training for job related certifications, including vouchers for the test. Management was easy to talk to and mostly unseen as long as the work was done.