Computer Aid Employee Reviews

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Straightforward Tech Support
Service Desk Analyst II (Former Employee) –  Newark, DENovember 30, 2017
Job was your basic level 1 tech support role. Most days you took less than 50 calls. Downside is there was very little room for advancement within the company as the rest of the company mostly deals with contract and part time employment.
Pros
Diverse Employee base
Cons
No PTO
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Fun workplace with many opportunities to better yourself
Contracted IT Specialist for PPL (Current Employee) –  Allentown, PANovember 28, 2017
Working at CAI has been one of the better experiences of my career. The people are very welcoming and friendly and the company always seems to have a drive to make their employees succeed. They are involved in a lot of volunteer and charity programs as well, giving the employees the opportunity to give back to the community, though it isn't required. They always send e-mails to their employees containing good articles and information to help the employees keep up with the ever changing IT industry. All in all, they make you feel like you belong with them.
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The first company i worked for
PROGRAMMER ANALYST (Former Employee) –  Allentown, PANovember 23, 2017
I love this place. Company is relaxed, fun and supportive of your career by keeping you trained on the technology you need to effectively do your job.
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Overall Quality Experience
Recruiting Manager - Public Sector (Former Employee) –  Harrisburg, PANovember 14, 2017
ComputerAid is a very successful company. The problem is they don't have established processes for Recruiting. When I blueprinted a Recruiting process upper management was not a fan of change. It's an ok operation that could be great.
Pros
A lot of clients, busy, decent compensation
Cons
Lacks enough leadership
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I would not recommend
Systems Administrator (Consultant) (Current Employee) –  FloridaOctober 12, 2017
Very disorganized and the turnover rate is extremely high. Their benefits are mediocre at best. Their pay rate is extremely low and their markup rate is beyond obscene.
Pros
They pretty much leave you alone
Cons
pay and benefits
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work life balance
Executive Assistant to President (Current Employee) –  Allentown, PAOctober 5, 2017
Great work life balance. Ability to work remotely. Monthly food trucks and they always try to do something for employees. Family oriented and family friendly.
Pros
free coffee, work life balance
Cons
expensive benefits and no raises
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Stability, but low pay
IT (Former Employee) –  Pittsburgh, PASeptember 28, 2017
For a consulting company, job stability at Computer Aid is pretty good. However, the trade off is that they typically don't pay their consultants very well.
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Poorly managed
Sales Manager (Former Employee) –  ChicagoAugust 28, 2017
There was was no concept of Collaboration, The local VP did not try to build a culture and sat in his office all day. Many good people that were hired have left and there was no long term planning.
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Co-workers were great
PL/SQL Developer (Former Employee) –  Harrisburg, PAAugust 18, 2017
I enjoyed working with my colleagues at Computer Aid. Everyone is willing to help out. The problem I've experienced is that there is little job security. For a company their size, one would think there would be at least a temporary "bench" for resources between assignments. I felt like a commodity.
Pros
Fellow employees were supportive and friendly
Cons
No matching to 401k, employment can end at the end of a contract
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Quiet place to work
Recrutier (Former Employee) –  Ft. Lauderdale, FLAugust 2, 2017
They hire people prematurely then discard them very quickly and there is not a lot of work to do at times. No exposure to managers which makes the work hard.
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No paid time off
Service Desk Analyst I (Current Employee) –  Newark, DEAugust 1, 2017
No PTO. A good place to start and get out of there before it is too late. You won't lose your job because they lose about 1 employee per month. They make you train new employees and do not give you an incentive.
Pros
Job security
Cons
no PTO
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Cai
Project Manager (Former Employee) –  Newark, DEJuly 21, 2017
The company is good. Benefits are good, people are nice and there is a sense of family. I have worked with the same people for many years and we have an amazing team.
Pros
benefits
Cons
Salary
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Do not even work for this company
Senior Software Engineer (Former Employee) –  New York, NYJuly 13, 2017
Avoid this company, one of the worst company to work for, no management appreciating. Company doesn't care about any one except making money. company lost a lot of contract because of lack business.
Pros
None
Cons
Terrible benefits
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It's a good place to start out
No (Current Employee) –  Allentown, PAJuly 12, 2017
It's a good place to start out. However they do not pay competitively and run it like it is still a small business. Everyone is nice. It is mostly contractors.
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Excellent company for which to work
Project Manager/Scrum Master (Current Employee) –  Allentown, PAJune 20, 2017
Computer Aid has a strong relationship with the contracted firm. There are numerous other Computer Aid contractors on site. Computer Aid works to foster a team environment for it's contractors.
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Avoid this company
Customer Support Tech. Advanced (Current Employee) –  Pompano Beach, FLJune 13, 2017
Cut throat environment. No room for growth. You don't want to work for this contractor. No vacations, no holidays, and you must sign a non competitive clause in your contract.
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Good People
Programmer/Analyst Consultant (Former Employee) –  Allentown, PAMay 6, 2017
A decent consulting company but tend to be in the field. You make money for the company but never see upper management. Kind out of touch with the bread winners.
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Productive and very supportive work environment
IT Sales Executive-Greater Chicago Area (Current Employee) –  Chicago, ILApril 11, 2017
I love working here. Incredibly supportive environment. Great chemistry within the office. Computer Aid is an IT outsourcing company valued around $650 million dollars. They have a great reputation here in Chicago as well as out east at their home office on Allentown, Pa.
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Plenty to learn and grow but...
Consultant (Current Employee) –  Chicago, ILMarch 16, 2017
The job provides you plenty of opportunities to learn different technologies and skills and grow. However, you need to be a self starter as there is no mentoring or career path or promotions or raises to keep you motivated.
Pros
Plenty to learn and grow
Cons
No encouragement or raises or promotions
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Solid Company
Business Analyst (Current Employee) –  Harrisburg, PAMarch 13, 2017
CAI has been a good employer for me. As a contractor I was able to have great benefits including Health Insurance, 401K, and other optional benefits such as Short Term Disability.

I have always been treated with respect by all employees and management.
Pros
Great Benefits as a Contractor
Cons
Paid vacation seems low for new hires
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Overall rating

3.5
Based on 84 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.0
Job Security/Advancement
3.0
Management
3.1
Culture
3.2