Computer Services Inc. Employee Reviews

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A good employer, generally, except for Customer Resource Center
Customer Resource Center/PC Support Representative (Former Employee) –  Paducah, KYNovember 6, 2017
For anyone working in a department other than the Customer Resource Center, CSI is probably a solid option. I would not recommend taking any position in the Customer Resource Center due to the lack of training and lack of accountability of other departments within the organization relative to the Customer Resource Center.
Pros
Pay and benefits are above average
Cons
Rigid schedule and work routine
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A history of great corporate culture marred by rapid growth and greed.
Account Manager (Former Employee) –  Lexington, KYOctober 10, 2017
This is a national company and your results will vary based on your location and direct management. Long story short you will come across a lot of backstabbing and subversive people. Deep down it is a good company at the core but the stressful hours travel and *recent* cultural issues will leave a bad taste in your mouth.
Pros
Good history as a company and quality high level management.
Cons
Excessive travel expectations and fear mongering
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Poor Management/Lack of caring
Customer Service Representative (Former Employee) –  Paducah, KYOctober 3, 2017
Poor Place to work, Management never looked into helping out. Always push things off and stated there wasn't an issue. Claimed they would hire within but always looked outside company to fill positions.
Pros
Good Pay
Cons
Poor Management, no room to advance, only look out for themself
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Culture is the Key!
Relationship Manager (Former Employee) –  Dallas, TXAugust 7, 2017
They treat you like family.
They strive for balance.
They promote community.
They value training and hard work.
Most important is that they want to provide a superior culture for both employees and customers!
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Poor pay, outdated management
Service Desk Analyst (Former Employee) –  Fort Collins, COJune 29, 2017
Good working environment, but IT pay well below industry averages. Older management that are reluctant to change and very conservative. No remote work, and director in Fort Collins doesn't like to be challenged and is a fierce micromanager.
Pros
Nice work areas in Fort Collins
Cons
No advancement, very little pay, director is a micromanager, old time management, makes promises like pay increases they don't keep (many examples to many employees), easy to let people go
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Great People
Relationship Manager (Former Employee) –  Charlotte, NCJune 27, 2017
Solid coworkers. Work hard atmosphere. Everyone is extremely knowledgeable and helpful. A great place to work if you're looking for job security. Constantly growing as well.
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Took a stint in starting a side business
Computer Repair Technician (Former Employee) –  Malden, MAJune 26, 2017
This was a side business, and I was my own boss, although this was not a lucrative business. I did this for some extra money besides doing other odd jobs.
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Good if you want job security without much pay increase
Network Engineer (Current Employee) –  Paducah, KYJune 21, 2017
CSI has been in business for over 50 years, constantly turning a profit and never borrowing money to acquire other companies along the years.

To start with, this company is a 'PINK' sheet stock without any intentions to convert to a blue chip stock, I would ask yourself why? The president of the company stated they will probably never convert in an internal employee meeting.

Look at competitors such as Jack Henry ($100 a share), Fiserv ($120 a share) but CSI is merely $43 dollars. I would strongly take a moment to let that sink in, if your looking for a Career.... not a job.

If a company this big WITHOUT debt that constantly grows and MAKES profits every year, why would a company keep their stock OTCBB? CSI has to make profits for shareholders and dividends, so they take employee incentives away, cut budgets, imply pay caps, ect. Jack Henry and Fiserv both have a significant amount of debt but their stocks are more than double!?! If a company is so great, why are they holding it back?

There is much political play power involved as well, if you do not fit in with the crowd or have things in common, do not expect to advance within this company.

If you like to keep your head down, come in on time, do your job, take small pay raises, then this is a lifetime career for you. I would suggest looking elsewhere if you are ambitious and have career outlook goals.
Pros
cost of living raises is all you get (if that), health insurance
Cons
no employee programs, no raises, work hard = nothing
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Surprised they have not been sued
Business Development Strategist (Former Employee) –  Amarillo, TXJune 15, 2017
The management staff is filled with a concept of the "good ole boy" mentality masked with a hint of of "we're better than you." The executive management team leads on the basis of fear and will bully the employee until they have been mentally broken and have no more will to provide any ideas or outside thinking. They do not believe there is new or inventive ways that can come from anyone besides the top tier of the company and will cover this up by masking themselves as a "God First, Family Second, Work Third" preacher. If you are male, you have a better chance at moving up in the company but I do suggest not speaking up too much as leadership cannot handle questions or suggestions.
Pros
Free sodas, competitive compensation
Cons
Management, Gossip about Clients w/o fixing or helping the client willingly
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Productive and fun place to work
Quality Assurance Analyst (Current Employee) –  Amarillo, TXJune 6, 2017
Company Culture allows the employee to grow and expand on their knowledge. They provide a fun, yet professional atmosphere which makes coming to work not seem like work.
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Best place to work in Western Kentucky
Software Engineer (Current Employee) –  Paducah, KYMay 25, 2017
Engaging workplace, caring managers, ability to learn and advance in your career. They are open to feedback and genuinely care about their employees and their families.
Pros
Salary, opportunities for advancement, benefits
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Great job
Document Service Representative (Current Employee) –  Indianapolis, INApril 24, 2017
Most people are long term employees. Great profit sharing and benefits. Great supervisors and employees. CSI cares about their employees. Every year they survey the company to get ideas to improve. Some things that have been added are 2 weeks maternity leave for men and they help pay for gym membership.
Pros
Breaks, benefits, job security
Cons
Salary could be more, but you do get profit sharing
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Several good management and support teams
Marketing Representative (Former Employee) –  Dallas, TXMarch 27, 2017
Good support teams for the outsourcing products provided. Good management teams that tries to keep close to field sales to understand what customers and prospects are asking for.
Pros
takes care of need
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Good company to work for
Software Engineer (Current Employee) –  Paducah, KYFebruary 6, 2017
The company is always forward thinking and coming up with new ways to deliver the needed result. They are always looking into new technology to help customers deliver an end product to the users. Treat eveyone fairly and have a good work/life balance.
Pros
Benefits, Pto
Cons
None
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Not to bad, not to good I suppose
Technical (Current Employee) –  Austin, TXFebruary 3, 2017
Not to much mobility in this company, not much innovation, new tech, exciting projects, etc, nope not here.
Benefits are OK, long term is nice. Has turned out to be, after landing at CSI through two mergers/buyouts, an OK place to be, nothing really more than that.
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Computer Services, Inc.
Account/Relationship Manager (Current Employee) –  Paducah, KYDecember 12, 2016
CSI is a friendly workplace fostering an environment of honest hard work and ethics. A typical day consists of helping and educating customers on the company brand offerings and or traveling to visit the customers for a face to face meeting.
Pros
Free gym membership.
Cons
Far away from coworkers and friends.
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Employees not treated well
QA Analyst (Former Employee) –  Jefferson City, MOSeptember 1, 2016
Very strict workplace, young managers who don't know how to encourage, and embrace their employees, it is all about the bottom line. Very bad experience with this company, would not recommend anyone to work here.
Pros
none
Cons
Working culture
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Family Own
Assistant Administrative (Former Employee) –  Florence, SCDecember 3, 2015
This is a Family own business and When you are working for your family it is always good!!

The Hardest part of the job was not working steady

I enjoy being with family all day working
Pros
Work from home most of the time
Cons
Slow work
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Good Place to Work
Server Engineer, Cloud Services (Current Employee) –  Fort Collins, CONovember 28, 2015
CSI is a solid company and a reliable place to work that takes care of its employees. Solid opportunities for advancement, lots of different technologies to work on. A great place to work if you want to live in any of their office locations.
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More cost accounting oriented
Financial Controller (Current Employee) –  VirginiaOctober 7, 2015
Working with a very lean staff while helping to transfer the fundamental business model. Learning new systems and implementing new controls and processes.
Pros
Great Boss, Good systems
Cons
Non
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Overall rating

4.0
Based on 43 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.6
Job Security/Advancement
3.1
Management
3.6
Culture
3.8