In class at 8:00 AM to 12:00 PM, from 12:00 PM I work to 4:00 PM. Greeting customers and filing documents. Monitored incoming phone calls, taking messages and routing call to appropriate staff. Professionally answering a multi-line telephone system.
I learned how to be a professional person on the job. How to be a strong customer service and people skills.
Management time for class and my job, with an excellent personal skills.
The co-workers, we repected one another, some in the class room and on the job.
The hardest part of the job was when I graduated from the Institute. I needed a new job to support me and my family.
The most enjoyable part of the job, is when I was getting ready for graduation and received all my certificates in computer, 10-key and typing class, We have a party after graduating from the Computer Skills Institute.