Help Desk/Systems Engineers
Computer St. Louis - St. Louis, MO

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Level I - Help Desk/Systems Engineers

We are looking for loyal, personable and gifted technicians to provide monitoring, management and hardware support services for our client's servers, networks, workstations and applications. Our clients are typically 10 to 50 users. Positions require at least 1 year of proven computer help desk experience, thorough PC knowledge, and excellent customer service skills. Certifications in computer repair and networking such as: A+, Microsoft, HP, Apple, etc., are a plus for level I & II positions. Certifications such as MCSE, CNE, and/or CCDA/CCNA are preferred for level III positions.

We have a tight-knit group of network engineers on staff and are particularly interested with inviting technicians on board who will fit well in our environment. The successful candidate will:

be highly organized
be able to self-manage
have good written and oral communication skills
possess an inclination for learning new technologies quickly
have Service / Help Desk and / or NOC experience
At least 2 years' experience in the trenches diagnosing hardware issues, administering networks and performing end user support
Necessary server and network skills include experience or certification with:
Exchange knowledge/migrations
Active Directory Services
experience in a multi-platform environment
remote access

On the workstation and PDA side, necessary skills include thorough hardware troubleshooting and support capabilities with:

Windows XP
Windows 7
Windows 8
MS Office applications
Blackberries, iPhones, Windows Mobile Devices
Certifications are a plus

Again, the most important skill is interpersonal. You will be working daily with our customers from the end user to the executive level. You will be ensuring the integrity of all information systems at our clients. We offer a terrific benefit package including health insurance, dental, and a 401(k). Access to company vehicles, tools and resources.
Serious Applicants Only!

  • Location: St. Louis, MO
  • Compensation: Your compensation will be based on your skills and experience.
  • Principals only. Recruiters, please don't contact this job poster.
  • Please do not contact job poster about other services, products or commercial interests.

About this company
Computer St. Louis is an IT solutions provider that has a wide range of products and services scaling from the individual consumer on our...