Financial Aid Assistant (Former Employee) – Elgin, IL – November 10, 2015
My typical day included heavy phone contact with customers regarding their account payments, setting up payments and calculating early payoffs and advising about accounts. I worked as a team with other co-workers from other parts of the office if they needed payments drafted or payoff calculations. Advised if contact was made with a customer so they can follow-up and visa versa. Hardest part was learning to do payoff calculations. Most enjoyable was when customers called to pay off their accounts that took my numbers down.
Birthday lunches, Christmas bonuses and appreciation days
ESL Instructor (Former Employee) – Chicago – May 21, 2015
Low pay around 20 an hour and must hold M.A. in teaching. Typical day at work was teaching ESL students for 5 hour blocks with very little material. You are given a course outline and prep your own lessons. They only give you 1 hour of paid prep time per week with two 5 hour lessons for each class. Students are solely there to get their F1 status validated. It is a visa mill and they pass students to keep them since it brings down their 90/10 with people paying cash. They even have programs like Microsoft Office and students are allowed to go get a job whereas any other school an F1 visa holder would not be able to. How does driving a cab equate to learning Microsoft Office or working in a Thai restaurant? I quite because the pay was low, no benefits and they expected me to take time off of my full time job (hiring me knowing I worked downtown full time) for faculty enrichment sessions. The last straw is when they fired a colleague of mine for taking bereavement leave when her uncle died whom she was very close to. They didn't even tell her and when she came back in from leave they had already found a replacement for her. Sick and appalling management with no experience. I would not recommend teaching there or working there. I know admissions only gets paid mid thirties to low 40s in the city meanwhile most admissions positions in the city pay 50 plus with fringe benefits.
meeting people from other countries
low pay, at will, will let you go for any reason, no benefits
Admissions Representative (Current Employee) – Gurnee, IL – March 27, 2015
It's enriching to help other people lives. Do your job and they will work with you. There seems to be little room for growth being that everyone in leadership has been there for years. I love it and I hate to leave to explore other opportunities for leadership. They give you a paid off day for your birthday too.
Campus Ambassador for International Students (Current Employee) – Chicago, IL – March 24, 2015
My duties used to be various at the very beginning but then it slowed down. I learned mostly by myself clerk/administration stuff as customer service too working with international student everyday. My coworkers were the greatest and hardworking people I have ever met. The best thing working here is that I learned and interact with some many cultures and people from all over the world who became my friends.
Clerical Assistant/Work Study (Former Employee) – Chicago, IL – September 20, 2014
A typical day at work would involve customer service, keeping files in order and workplace cleanliness. I learned how to work under pressure, how to create IDs and how to respond to angry and irritable customers. The management was great, I followed instructions and completed tasks throughout the day as asked. The hardest part of the job was being let go because I wanted to continue my experience and broaden my knowledge of the workplace better. The most enjoyable part of the job was meeting new people and participating in interacting with other co-workers.
Work Study Assistant (Former Employee) – Chicago, IL – August 18, 2014
A typical day at work would include me answering and making outgoing phone calls, directing students to proper departments throughout the campus, creating bulletin boards for campus events, keeping office order and cleanliness, and also running errands to various parts of the campus. I learned how to make picture IDs, how to remain calm when a customer or student is upset, I also learned how to use various programs on the school computer. My co-workers were easy to get along with. They were calm, welcoming and very generous. The hardest part of of the job was knowing that it was only for a short period of time. The most enjoyable part of the job was learning new things as I went along.
great location, nice individuals, and learning new things
Great Student interaction; Opportunity to be effective in Student Growth
Instructor (Former Employee) – Chicago, IL – June 23, 2014
The most enjoyable part of being an instructor at CSI was the opportunity to impact students who needed direction in life. The program and curriculum for their orientation class was appropriate and exciting to teach. The co-workers were dedicated to making sure students understood the discipline in which they were interested. The management had trouble placing students in jobs because the balance between retention and learning accountability was tilted toward retention. Too often students were unprepared to complete the program because they could not pass certification requirements. As adults there needed to be a higher bar and more benchmarks to make sure students were prepared for the workforce.
great co-workers; very helpful; shared freely anything needed
management was too friendly with students and accountability was not effective because of this