I logged into my computer, my phone, Projeca timesheet and the application called Contact. I answered phones and spoke with shareholders that held stock in different companies. I aided shareholders with transferring shares, selling shares over the phone or the internet, reset e-mails, security questions and passwords. I also, utilized Cosmos, DOP, and Contact webpages to provide balance statements, tax statements and company info to shareholders. The management answered my questions and clarified any misunderstandings that I had with performing my job. The hardest part of the job was dealing with shareholders who held shares in companies that went bankrupt. The most enjoyable part of the job was helping shareholders gain understanding on how to sell, transfer their shares or just provide them with general knowledge. I truly enjoyed when the shareholders said that they wanted to tell my supervisors to give me a raise and that I was thorough in helping them solve their problems.
I received a gift card for being on time and not taking any unnecessary breaks