Pros: team was very cohesive and worked well together
Cons: no professional development programs available
20 years experience in various capacities. Most recently worked as a Quality Assurance Automation Test Engineer; also worked as a Product Support Specialist and performed Team Lead duties such as interview, write performance appraisals, create training manuals, mentoring etc. Also worked in the field for 4 year as a software developer in the Automotive, Finance Railroads, and BCBSM. Was the Innovation Project Manager for 1 year while still performing my duties as a QA Analyst which saved the company 1.2 million dollars and 250,00 per quarter from March 2011 to March 2012. President and co-founder of Compuware's first Employee Resource Group (ERGs): wrote by-laws and managed budget for each year's events; sat on panel for C-Level management as a proxy; assisted other companies with creating their Employee Resource Groups such as BCBSM, GM and Trinity Health; responsible for demonstration to upper management regarding which automation tool to purchase.
As a QA Analyst responsible for creating test cases (manual and automated); automation done using TestComplete and reports generated on Selenium platform, test plans, test result summaries, weekly status, worked under AGILE and Waterfall methodologies; bug tracking using JIRA, Bugzilla and problem tracking (home-grown tool); performed all duties as it relates to QA role.
As a Product Support Specialist responsible for Critical accounts, maintaining SLA agreements, created training manuals, mentor new employees, wrote performance appraisals among other duties
As a Systems Analyst developed application software in the Automotive, Finance, Railroad and BCBSM using DB2, CICS, TSO, IMS (DB), JCL, ISPF, C, Visual Basic, UNIX/LINUX and Redhat just to name a few