I would start out in customer service, handling any inbound calls or outbound calls. Handling customer situations (tracking, quotes, lost or damage freight, scheduling appts) then move to administrative assistant, working with 40 managers in the chicagoland/detroit regions, training any new hires, scheduling meetings/conference calls, creating reports, etc. Then moved to the operations side, made sure inbound was done on time or what could have been improved. dispatching and helping outbound with legal matters, getting out on time, etc. I got along great with co-workers, management. This is a very high fast past industry so I challenged myself to learn something new everyday. Most enjoyable was is a situation came to arise and I did not have the answer right then, I worked very timely to get the answer and made sure the customer was happy, also training people all over the country. Hardest part would not have the answer right away and sometimes it may take a few days to get the answer the customer wanted.
awarded when needed, cookouts, cakes, decorations
rep remanded for inappropriate responsibilities