Fast paced environment guided by set practices and standards
Front office specialist (Current Employee) – Houston, TX – October 19, 2016
A typical day at work includes working swiftly and cheerily to ensure patient visits and wait times are under control and appropriate. Paying attention to detail and knowing individual patient and client needs, checking in patients under correct companies, protocols, and service packages. Ensuring results get to companies and data bases in the appropriate fashion and time frame. Answering phones and questions, directing phone calls to the correct departments. Management is very active and involved, quick to enforce new rules and regulations but slow to respond to questions. The hardest part of the job is interacting with difficult patients and doctors. The low level of work life balance is unappealing as well. Very long hours. Most enjoyable part of the job is working with great coworkers who are team players, kind, and caring, as well as helping patients receive care to get better.
Weekends and Holidays off