Concentrix Employer Reviews

There is NO communication between middle and upper management. The company does not offer raises or reviews. And the business ethic and organization leave something to be desired.

Concentrix is focused on its employees and works to provide a fun and positive atmosphere every day. The management team is focus on developing staff to create opportunities to improve your job satisfaction.

not one item of positive energy can shape this poor representation of our current market,----- big business gain loss on employees.
Not recommended , as a short term assignment.
average $13.00 an hour

Analysis, installation, maintenance, modification of storage area networks and computing system. Ensure the compatibility of the hardware and software of the system by determining it. Evaluation and recommendation of the new hardware and software. Assist team in resolution of hardware, software and system issues. Analyze performance of the system; ensure – more... the performance objective and availability of the requirements. Providing the desktop system administration, support to the network and also providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc. Troubleshooting & Configuring printers, scanners and MS-Outlook. – less

Pay rate is low and commission changes month makes the income very unstable. The work is comparable to all call centers and management isn't the same throughout the building. Concentrix is growing and will be a great place to work soon. Fun place for beginners and not set up for the serious employee.

Management is in tune with the heartbeat of the employees. I learned learned a whole new working platform in regards to network security software sales. Very good company to work for.

Poor Health and Dental care. Bad Management services if you needed help it would take a manager forever to resolve an issue or to help if you needed help with a situation.

I had long & short term disability and when I required dental surgery and needed to do short term disability the manager let me go without notice.

I can't say anything positive, I was treated poorly, management was miserable. Only good thing I can think of is it was a job.

this is a typical call center environment. the management is awful and there is little to no room for advancement.

As a SonicWALL Sales Account Manager, I actively sold next generation network security platforms to new and existing customers, managed an installed base pipeline, provided peer coaching, and, constantly trained myself on the product to become an expert on the account. My favorite part of the job was being able to assist my teammates and share best – more... practices with them that helped me to be successful on the account. I also enjoyed assisting customers by understanding their needs and offering products or services that were best suited for their company. The hardest part of my job was working on an account that constantly had upper management changes. – less

This job is ok to some point I just have to say this is not a place for growth at all there is a big might out to stay with the job. this is call center so people come in go all day. other then this company pays ok for the time that they keep you. this might it seem as if you are are comming for a place you can call home as job but nevertheless this – more... job has a time on it so be sure that you know how how.

but if you are a good work as i was you will have many people that will have no problem moving you to a different team.I came to fic and repair computer after a few months they needed me to do Hvac I know nothing about nor did I go to school that. – less

Concentrix is the best job I have ever had. Working at the Synnex location gave me the opportunity to meet many new people that were ready and willing to help me succeed not just at work but in everything i do.

A mature quit work environment with employee friendly management.

The Management was clicky and there was virtually no room for advancement. I think there are way too many programs at concentrix right now. they should have put more thought into the layout/floor plan because during the day with commissioned based sales reps, you cant hear yourself think. Night or early morning shifts are the quietest shifts, especially – more... the overnight shift.

Overcrowding Noisy – less

You can learn a lot at this company because of the dynamics of the Call Center business and their acquisitions globally. But in return you must trade your life is the company.

Creating service requests for existing partners
Creating RMA’s for existing partners
Responsible for achieving customer satisfaction

A typical day at concentrix was usually fun .Everybody enjoyed the work atmosphere.people made fun and cracked jokes.
salary was sometimes an issue because there were cases where it didnt come on time,otherwise it was great at concentrix.

Working for Concentrix was a very high maintenance posisition. There are daily, weekly and monthly targets.

Whilst I was working there, there was a disagreement between management over whether or not a lull for the entire company in sales, should lead to the letting go of employees when everyone was affected.

Being harassed by Managers, sick management is horrible, been to work sick so many times because I was scared to get an investigation, schedules and shift rotas are a mess, business management doesn't care about agents, extremely high amount of work while being understaffed for months, unreasonably controlled, wouldn't recommend to anyone to start working – more... there! – less