Great training, honorable company, but inefficient strange executive decision-making makes the entire workforce suffer.
Technical & Product Support Staff (Current Employee) – Boulder, CO – March 12, 2016
Coworkers are mostly mentally strong; call center work quickly weeds out the weak and unrealistically chipper.
Diverse groups of people and talents.
Management Hierarchy is a bit too concrete (employees that should have been demoted often aren't,) and because of this it makes moving up the ladder and staying loyal to the company over a *long* time painful to witness small but consistent injustices that happen over time.
Very little incentive to inquire about other internal positions for a "leg up."
Very stressful; BUT, compared to other call centers, extremely rewarding (see pros below,) satisfying, and professional. Most often a very prepared and forward looking company.
One con I couldn't fit below; semi-random intervals of strange demands from management.
Many free meals, snacks, giveaways, frequent overtime available
Automatic 401K splitting