OnStar Sales Manager (Former Employee) – Warren, MI – July 3, 2017
Concentrix is a place where you go to get experience and then move on to your next step in life. Concentrix is not a place to stay a long duration unless you know people in the great positions to move quickly up the ladder.
Technical Support Representative (Current Employee) – Farmington Hills, MI – July 3, 2017
Concentrix was alright to work for, for what is was. A work from home job. I was on the iOS campaign and dealt with while entitled people who wanted their phone fixed and would argue with you about the troubleshooting step.
Southfield, Mi - Technical Advisor (Current Employee) – Southfield, MI – July 2, 2017
I sit at a desk all day, sometimes I am taken off the phone to help others or to work on a task given by upper management. I love talking to my customers and helping them resolve their issues. It's nice communicating with others around the world hearing their stories and what kind of life they have going for themselves.
Apple Technical Advisor (Former Employee) – Southfield, MI – June 30, 2017
Very unorganized job, they want you to do a million things for 12$. They change your schedule every three months and don't care about what fits you. Everybody wants to be a boss but don't want to help nobody to do their job but will terminate you because they too lazy to explain what you doing wrong. The TLs are lazy they don't help nobody so you better learn quick or they will fired you. This the worst job I ever had I don't recommend run as fast as possible.
Call Center, Customer Service Representative (Former Employee) – Daleville, IN – June 29, 2017
It was great money, great benefits, and a steady stable job that I didn't have to worry about losing as long as I showed up, my only issue was when the bed bugs were found and nothing was done about it.
Technical Support-Senior advisor (Former Employee) – Daleville, IN – June 27, 2017
Troubleshooting computers made me very happy! Often, it can take time to pinpoint the issue before you can resolve it. It was key to be able to see the problem and fix it in 22 minutes or less. I also worked 2 yrs to get a day shift so I could be available evenings and weekends for my elderly mother only to lose it to a shift bid.
Tdi Settlement Specialist (Former Employee) – Romote location IL southern – June 27, 2017
I enjoyed everything...my hours in the heavy flow of appts were a little stressful. I did enjoy not being micromanaged, we knew what was expected from us to be where you were supposed to be...be prepared each day look professional with a good outlook everyday. I personally liked it a lot sorry to see my part being done so quickly living in a rural area we were not getting many appts in a week I will miss this position greatly...
Apple technical advisor (Current Employee) – Tempe, AZ – June 26, 2017
My time with Concentrix was amazing it was a relaxed environment in which everybody enjoyed each other company and base pay for a young adult was beautiful started off with 12 a hour then 13 after changing programs it overall gave me the proper experience to move forward in my life
Great job for 18 to 25 year old starting up their life they took care of us
Senior Technical Advisor (Current Employee) – Southfield, MI – June 25, 2017
I worked for the company that concentrix bought out, and while the way the company was not great. Concentrix came in and not only fixed what issues and complains that the employee's had. They changed and made things worse than they were.
Product Specialist Work from home Agent (Current Employee) – Texas – June 25, 2017
I read bad reviews about this company and stilled applied. I need the experience. The interview process is easy. Unlike other companies they will not compensate you for your phone or internet. They pay way below what other companies pay. My work from home training sucks. For 8 hours a day, my trainer has us make keynote slides and get on webcam to present them. We spent about 10 minutes a day going over actually apple devices. It's very middle school-ish. Other companies train for about 4 weeks, they train 14 days with 2 days nesting.
Inbound Reservation Specialist (Current Employee) – Pittsford, NY – June 24, 2017
Concentrix is an okay place to work, it is a very fair work environment there. I have learned how to build problem solving skills and how to be a team player more and more everyday. I love my schedule and the ability to use my better judgement on a day to day basis. Management is tough but usually fair, and the co workers are understanding and easy to talk to. The hardest part of the job is saying goodbye.The most enjoyable part of the job is the flexibility of my work schedule.
LEAD Settlement Specialist (Current Employee) – Omaha, NE – June 23, 2017
Company working through a team of Settlement Administrators assigned to automobile dealerships in a specific geography; NE/ND/SD. Ensures all necessary settlement transaction paperwork is prepared, gathered and completed. Ensure compliance with settlement process and administration. Bottom line is supporting the customer in all aspects of fulfilling the settlement agreement.
Good upper management
Long hours and span of control is difficult to maintain effectively