Nike+ Expert/ Pinnacle Athlete (Current Employee) – Tempe, AZ – March 22, 2017
The beginning was very nice, felt welcomed but over time I was able to see a few things that were not apealing . Rising up in the ranks is not very likely, the HR department is not always looking in the best interest of it's employees.
Customer Service (Current Employee) – Warren, MI – February 7, 2017
They cannot and I mean CANNOT get your check right! It's pathetic! They will not give you a raise your base pay is your pay for as long as your employeed here! I don't recommend working for this company at all. I literally hate my job!
Customer Service Representative (Current Employee) – Warren, MI – February 5, 2017
This company will not care about you at all. Constant pay issues and absolutely no evidence that they are aware of what the employees do on a day to day basis. I still work for them, but I am looking for other opportunities daily.
Terrible organization and no help through the HR department.
Technical Advisor Tier Two (Current Employee) – Work at Home – February 4, 2017
A typical day would include various forms of incoming calls needing technical assistance. I learned all about the internet operating system (iOS) for ipads, iphones, ipod and about mac plus. Managers had a lot going on in the background and there was never any coaching time. How do you fix something unless you know it is broken. Team mates and other associates provided a secure culture. Hardest part of the job was when customer's got their apple products stolen. I loved being able to find the resolution by solving the puzzle.
Like to rearrange you schedules with little to no notification
not too happy with this company. they messed up multiple checks for me and had constant policy changes on a daily and would get upset because the workers could not keep up with the changes and would terminate us.
Senior Advisor (Current Employee) – Southfield, MI – January 30, 2017
The break rooms are atrocious. The had cable at one point of time, but currently it is off. The television sits there turned off. half of management aren't aware of the procedure. They only look and sound professional when the client is in the building. No encouragement to the employees. Management is not consistent.
Customer Service Advisor (Former Employee) – Daleville, IN – January 29, 2017
The most enjoyable part of my job was meeting new people on the phones everyday. Management was great, the hardest part of my job was really figuring out what was wrong with the product that was messing up and whether or not i needed to get the customer up to my supervisor.
Tier 1 Advisor (Former Employee) – Daleville, IN – January 27, 2017
most of what you learn in class doesn't have much value when taking calls they don't explain very well the metrics they grade your job performance on, The company is spread between two buildings and communication between the from upper management and floor managers is shaky at best,
I love my concentrix job it's great. My job is just temporary at the time but if I could stay for years I deffinately would. I love assisting customers and helping them with their daily problems everyday and it feels great to help somebody that's relying on you and in need.
Tech Support (Current Employee) – California – January 25, 2017
Has a set schedule/ breaks. Your team/supervisor chnages without notice. So if you put in for time off by the time it's time for you to take it, you might be on another team and you're marked as a no show for your shift. Communication is kind of off. Training is done on camera. Your pay raise is unspoken... If you ask they'll refer you off to someone else.
Steady hours, some over time is avail during peak season
Marketing Consultant (Current Employee) – Milwaukee, WI – January 23, 2017
The overall teams are great in the office; however, the company overall lacks communication, leadership, and good benefits. It is a fun place to work, but there is not a lot of room for growth or raises.
Customer Service Representative (Former Employee) – Daleville, IN – January 20, 2017
This position was temporary, but for the time that I was there, it was great. My coworkers were supportive and very helpful. My team leads were very understanding, and when the position was over I was very happy to have been able to help as best as I could.