Concord Communications, Inc. (Concord) provides a business service management (BSM) software solution to enterprises and service providers in 63 countries. Concord's software solution, the eHealth Suite, maps information technology (IT) services to business needs, measures actual end user experience, and manages application, system and network infrastructures. eHealth contains three solution sets designed to manage applications, servers and networks: eHealth E2E console, eHealth for applications and eHealth suite wide solutions. Service revenues accounted for 52.9% of the Company's total revenues for the year ended December 31, 2004. On January 5, 2005, Concord completed the acquisition of Vitel Software, Incorporated. On February 22, 2005, the Company completed the acquisition of Aprisma Holdings, Inc.
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