Conn's just wasn't a place that i saw myself. I could't see myself as an employee or as management. For what conns was able to do for people as far as credit was a good thing. But the culture of essentially messing over their customers was not only a horrible business model, it's was/is something i just wouldn't do.
Home sales (Former Employee) – Antioch, TN – August 5, 2016
Do not work here it's probably one of the worst jobs I ever had. From the top to the bottom. The worst moral I have ever seen if you want to stay broke and worry if you are ever gonna make a check then work here. There practices are bad.
Conn's. Where do I start. I've been here for a little while so I've had time to observe the trends within this company. In terms of trying to get a job from within at one of the jobs at headquarters (The Woodlands), you can forget about it. There is very little room for growth despite what they want you to believe on that front. If you know the right people, as always, then you're good. Otherwise a college education and professional certifications mean very little at this company from my experience.
The leadership/management at this company is absolutely horrible. I never understood how a department of no more than 35 people at a time could see so many people quit or leave for other jobs within a span of two months or so, yet there are never any changes made regarding management personnel. As a result, you'll see the same reoccurring problems that never get corrected due to poor leadership from team leads, supervisors and managers. The turnover rate within this company has to be through the roof considering my department is one of the smaller ones at my location and I've seen plenty of people leave. Some departments are managed better than others but each have their own leadership styles. Unfortunately a lot of the leadership styles fall under the autocratic category. Autocratic leadership. Regular employees have no voice or opinion and are dictated to the majority of the time. Micromanagement is a serious burden which leads a lot of people to walk out the door or go to work everyday feeling miserable which has a negative effect on production. What management fails to realizemore... is that THEY are usually the driving force behind negative worker production when production issues come about. It's ridiculous. The best time to speak up about these issues is when one of the newly hired executives comes down from The Woodlands and wants to speak to everyone (very rare).
Conn's management would make a good case study. As I tell a few new hires and here and there, if you need the experience, work here. Don't stay any longer than you have to. Get in and get out. Thankfully my time is coming up soon. As I stated in the title, there are many reasons why this company has always had a horrible reputation. One of the main reasons internally is, of course, management. Externally....the business model, their business practices, etc...that's an entirely different beast.less
Compensation, Work Holidays, Work/Life Balance, Management
Service Manager (Former Employee) – Dallas, TX – July 27, 2016
Stay away from this company!! The culture,moral, customer service and employee treatment is ridiculous. If you are on salary they expect you to work even on your day off plus put hours in from home after working 15hours at the facility. The atmosphere is stressful and corporate does not support their employees in anyway. They cut job positions weekly to make up for all the finincial loses. But here's the catch they are taking people away and adding more stress and duties to the ones that are left with no extra pay and more hours to work. I didn't trust the reviews and gave them a chance putting my whole heart into the management position only to realize the negative reviews were spot on.
If money is the only thing you care about at the workplace then this is definitely the place for you! Nice opportunity to make good bonus amounts in the months goals are "reasonable". Other than that this place is horrible and ridiculous! Most stressful place I have ever worked at. They don't care about anything you have going on outside of the company. Working here made me feel like I was in a jail or working for somebody that did not care about me and would dispose of me and replace me very quickly with no hesitation or thought. The schedules are horrible and they know it but don't care! They also write up for every little thing. The managers are very unprofessional. If you have any sort of life outside of your job and especially if you have children this is not the place for you! They do offer benefits such as insurance. The sick time and vacation time you get is a complete joke because you are not guaranteed to be able to take your vacation even with advance notice. And they pay you if you are sick and have time but expect to be written up when you get back! I would not work here again unless I was at my very end and about to be homeless on the street!
Customer Service Representative (Former Employee) – Houston, TX – July 8, 2016
Co-Workers are nice to work with the only bad part is that you work every weekend and every holiday except Easter and Christmas. I learned how to work well with other people and how to be patient when working with elders and some disabled people. The most enjoyable part is my co workers who became like family over the years.
I enjoy learning new challenges and being busy. It is important at the end of the day that you feel good about the work that you accomplished and that you where able to help someone a co-worker or customer.
Cashier (Former Employee) – San Antonio, TX – June 20, 2016
I took payments on accounts all day, answered phones. I learned how to make a deposit bag and about interest on loans. Management was very understanding and they treated you like family. Some co workers were easier to get along with than others, but once again they treated you like family. The hardest part of the job would be trying to explain to customers about their loans. I honestly liked explaining things to them though, I liked being able to teach people something new.