Wait until they get organized, then consider joining the team.
Pros: good pay & benefits
Cons: no corporate support. you are basically a telemarketer
Connect Hearing is unfortunately in a very disorganized stage. While the company has a potentially bright future it will take a lot of changes to make this happen. Connect is new and doesn't know what it is doing yet and doesn't really know where it is headed.
The majority of the management team has no real experience in the hearing healthcare field and many have no real management experience anywhere. Turnover has been tremendous. It is a revolving door. The management team has changed numerous times in the past year and local office staff comes and goes daily.
The biggest downside: The marketing team is horribly ineffective and in reality is non-existent. They might as well be ghost employees. The company will not market for you, so don't expect it, regardless of what they say. There are no newspaper ads, no direct mail, no marketing support whatsoever. All they do is tell you to go create your own business. If you are in a local office expect to be a telemarketer and expect to go drum up your own sales.
While Connect is part of a much larger organization with very deep pockets and the ability to truly market on a national scale, it just doesn't happen. If your office has good files you might be okay, but if you have bad files you are out of luck. These offices were all acquisitions and some are horribly out of date with ancient equipment while others are better.
The biggest upside: They do generally offer a decent compensation package and benefits package. Another upside is that it is easy to keep good, high end hearing aids in stock. Most of the people are very friendly, – more... just not overly effective. – less