Connection Employee Reviews

Found 57 reviews matching the search
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Desktop Engineer (Former Employee) –  Morton Grove, ILJuly 13, 2017
I have no negative comments about this company. The recruiter that contacted me for a possible position was very friendly and communicative. I would recommend as a recruiter to new people.
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Great People with a great Environment
Technical Solutions Specialist (Former Employee) –  Keene, NHJune 5, 2017
Connection is a wonderful place to begin and expand my career. It offers a wide variety of careers and potential to move in the direction that you would like to end up.
Pros
excellent co-workers, amazing vendor contacts
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Solid Publicly Traded Company
Buyer for federal and state government (Current Employee) –  Merrimack, NHMay 24, 2017
Connection is a solid publically traded company. The Corporate Culture is excellent. The professionalism and the collective efforts to reach common goals is amazing. The compensation however is not that good considering the size of the company.
Pros
Good benefits such as vacation, health care and insurance
Cons
Compensation is weak
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Good people but high & unrealistic expectations to meet difficult goals
Account Manager (Current Employee) –  NHMay 3, 2017
While the majority of people I work with are positive,decent, dedicated and professional the culture does not provide a fair & balanced workplace for new hires to have a realistic chance of attaining the goals that employees directly involved in the hiring process tell a prospect of right up to and beyond their date of hire. Management does little to balance things, favoritism towards people related to or friends of current employees is commonplace. In less than a year many new hires grow discouraged of the actual chance of any long-term success at this company. On a scale of 1 to 10 with ten being a great place to work this organization rates a 4 or 5 at best. Due to competition from online retailers and other publicly traded re-sellers bids will not be competitive quoting on hardware unless you come in at extremely low margins to win business. This is not a good position to be in when you are trying to establish trust and relationships with people that will only know you over the phone.
Pros
Vendor sponsored breakfasts & lunches, good in-house & field support
Cons
Helicopter Management style with unrealistic expectations of most hires
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Dead end place to work
Manager PMO (Former Employee) –  Schaumburg, ILApril 25, 2017
The company environment is highly toxic. Management lacks leadership skills and does not work together towards common goals.
Executive leadership is kept in the dark on issues that plague this company such as customer satisfaction, employee training, HR issues and accountability. Leadership tends to protect their own backside and foster an every person for themselves attitude.
Current leadership struggles with the ability to make even the simplest of decisions which creates an unclear direction for its employees. In relation to change or innovation, there is no desire to keep pace with the rest of the world. Change is seen as "trouble making" and not embraced by the leadership or its employees. The company acts like a start up that has run its course. I can only assume from the other reviews for the NH locations that the culture is different in other areas of the company, but as the executive leadership continues to coast with its status quo, my prediction for future success in the VAR industry is bleak.
Would not recommend this environment to others. It is not a place you can advance or grow and without the embrace of change and keeping pace with the rest of the world, you will simply become obsolete.
Pros
None
Cons
No leaership, no training, no advancement and highly stale environment.
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good management team
Account Manager (Former Employee) –  Chicago, ILApril 19, 2017
Connection is a good place to work. However, if you don't meet your monthly expectations for sales you will be placed on a probation period until your sales are met. Great people to work with .
Pros
Good food and friendly people
Cons
No job security
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Good First Job
Technician 2 (Current Employee) –  Wilmington, OHApril 14, 2017
Great experience out of college or just trying to get your foot in the door. There are lots of changes happening however it is not a steady work flow. It is a feast or famine work flow.
Pros
Experience, benefits
Cons
No advancement up, wages not equal to certifications, micromanaging
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Great company
Application Support Analyst (Former Employee) –  Orange, CAMarch 20, 2017
Good company with India staff running their IT side. Worked remote from home migrating satelite office takeover to Timberline. never met the bosses who were based somewhere in the mid west.
Pros
short term project
Cons
did not hire me
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Enjoyed working with my peers as they are your strongest support system there.
Account Manager (Former Employee) –  Merrimack, NHMarch 9, 2017
Training program was referred to by your coaches as "drinking from the firehose", clearly not well thought out as you are not retaining half of the information delivered. If you are struggling and need guidance from your manager, forget about it. They want you in your seat hitting the phones, they have no desire to coach you (they will deny this however I lived it). My "sales coach was less than competent and steered me in the wrong direction more that right direction. If you are not buddy buddy with your manager forget about getting accounts when your coworkers leave, even if you have a relationship with those clients. Favoritism is the way of life, rules are bent for some and enforced for others.
Pros
Developing relationships with clients
Cons
Lack of support and guidance from direct management
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Excellent company with good opportunities
Sales Manager (Former Employee) –  Marlboro, MAFebruary 24, 2017
Excellent opportunities to work and grow employees in your sales group. Opportunities to make commissions based on managing relationships with clients.
Pros
Excellent opportunities and great training
Cons
Very busy work schedule
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Micro Managed "Connection" is For You!!
Account Manager (Current Employee) –  Merrimack, NHFebruary 17, 2017
Connection is a very "Micro Managed" company. They listen to your phone calls behind your back as well as plugging into your phone at your desk. They scan your emails also. So, watch what you say to other co-workers. A typical day is making phone calls whether they are voice messages or not, long as you get them in. Management pays favoritism. It is, noticeable as well. Workplace culture is set up to fail. The hardest part of the job is to get the managers to help you because they are to busy helping their favorites. The best part is going home and vacation.
Pros
Going Home and Vacaton
Cons
The job in its entirety
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fast pace keeps day busy
inside sales and solution expert (Current Employee) –  Merrimack, NHJanuary 5, 2017
prospecting accounts, I have learned a lot about technology and sales through extensive schooling with PCC, Hardest part of the job is getting the person to respond, I enjoy the challange and have done very well at every level being promoted twice
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Enjoyed the coworkers.
Inside Sales (Former Employee) –  Milford, NHDecember 16, 2016
Maintained an account base for many large manufactures. Handling multiple daily incoming calls. Researched and scheduled deliveries for their production. Following up to make sure product was delivered. Tracking back ordered deliveries.
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Great Culture
Product Marketing Coordinator (Former Employee) –  Merrimack, NHNovember 21, 2016
This place has great training, great culture, and can be a fun environment. It is a great place to start if you wish to work in the corporate world. Also, there are many opportunities to grow.
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Fair company to work for.
PC Technician (Former Employee) –  Ogden, UTAugust 27, 2016
Fair company to work for. Wages are under par. Health benefits were very good. Management team was on the east coast but it was not difficult to contact them.
Pros
Health benefits were very good.
Cons
Wages are under par.
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Good Company
Tier 2 Technical Support (Former Employee) –  Itasca, ILAugust 14, 2016
Good Company to work for but was downsizing contract and did not hire after 90 days due to knowing was going to layoff so did not get accrued vacation and sick pay
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Coordinator of a Marketing Team for Brand Development-HP
Product Marketing Coordinator (Current Employee) –  Merrimack, NHJune 14, 2016
Works with the Program Marketing team to support the administrative and systemic processes associated with execution of PC Connection's marketing activities and programs. Verification and management of monthly invoices for all marketing program elements. Process purchase orders, check requests and invoices for program elements. Collect, archive and communicate applicable proof of performance elements and ensure they are in accordance with rate card criteria, audit standards and vendor requirements. Assist with reporting on program objectives and key performance indicators. Maintenance of promotional product sourcing and collateral with our marketing web tool. Coordination of collateral / assets needed for customer events and shows. Coordination of schedule, cross department action items, collateral, signage and promotional items needed for weekly solution showcase events. Coordination and posting of digital assets to our web properties. Posting of content and/or products to category pages, brand stores, solution/services centers and segment showcases across all of our websites (PC Connection, GovConnection, and Healthcare).
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Account Manager
Account Manager (Former Employee) –  Wilmington ohApril 27, 2016
The training is 8 weeks and mostly do it yourself virtual training. You are rushed from one training to the next with alot of information being thrown at you and not given ample time to digest . You are expected to make calls before knowing much about what products and services are offered. Its more of a glorified telemarketing position . The sales manager being new was unable to support us when system questions arose because he was learning right along with us. He was overbearing, rude, impatient and not a motivator. I found it distractingly noisy as you are in small cubicles in close proximity to others talking.
Overall it was a high stress level position with little onsite support.
Pros
Compensation and benefits
Cons
Training fast paced, management overbearing, noisy, more concerned with dials than customer service
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Great people but the work is not for everyone
Account Manager (Former Employee) –  Keene, NHJanuary 6, 2016
A typical work day involved making at least 60 cold calls and talking with customers and potential customers for over 2 hours per day to build your portfolio of business. This seems like a really doable task when you are interviewing, but it actually takes a lot of work to achieve those metrics. The good news is you receive extensive training in your first year to help you become successful in the role. You also have a sales coach in your office to help you find your way.
Pros
Vendor sponsored breakfasts and lunches a couple of days a week, snack carts and really outgoing colleauges.
Cons
Work can be monotonous, you spend a lot of time leaving voicemails, and getting yelled at by potential customers, Not for the faint of heart
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Great Benefits and Training
inside sales (Current Employee) –  Itasca, ILDecember 7, 2015
Current sales management inexperienced and micro managing is a problem. Expects sales staff to work much longer hours than scheduled.
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Overall rating

3.7
Based on 58 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.7
Job Security/Advancement
2.9
Management
3.1
Culture
3.4