Family Connections Coordinator (Current Employee) – Columbia, MD – May 3, 2017
I have been with this new department for a little less than a year. When I first started I loved the atmosphere and how laid back it was and how helpful the staff training were. As different processes were implemented things became unorganized quickly. For the most part the management is very friendly and is very interested in bringing people up the ladder of leadership. However, for those not going up the ladder the work load, although not difficult at all, can become overwhelming due to the quotas and consistently changing structure. The work day is the basic 9am-6pm depending on the time zone you are representing.
Internship as Security Analyst (Former Employee) – Fulton, MD – April 10, 2017
Work schedule is very flexible, people are mostly work from home 2-3 days a week. Most people are very friendly,helpful and very understanding. They take their time to train, guide and explain to you. This is a very relaxed work place therefore the work pace is a bit slow.
Great office culture, but the pay and benefits are miserable.
Enrollment Associate II (Current Employee) – Columbia, MD – March 5, 2017
Great office culture with three days a week to work from home after you've been there for a certain amount of time. However, the pay is miserable. Everyone is eligible for a yearly merit raise (prorated if you're not there a full year), but the raise is never enough to cover the rise of inflation. Because of the fact that each employee is only in the office two days a week, there is no permanent seating. Make sure to arrive early to be able to find a place to sit so you can clock in on time.
There is not much in the way of advancement. Each team has one to two levels and then it's into team lead, supervisor, and manager. It is not explained to you what you need to do to be eligible to be promoted from level I to level II of your position. The only way to 'advance' at the company is primarily to switch to a different team.
The company greatly encourages learning new skill sets. They are happy to cross train employees or to allow you to switch teams. The con to this, however, is that once you become cross trained you are frequently asked to do the work of other teams in addition to your own team. You are not compensated equally for the work, even if the team you're doing the work for is paid more than your team.
Management is very friendly and willing to listen. They try their best to make changes to help their employees, but the higher ranks of the company frequently will not allow them. Benefit costs keep going up while at the same time coverage is reduced.
During the summer time if you are in certain departments (Enrollment being one of them) you will be requiredmore... to work over time. Because your pay is hourly, you do get paid time and a half for the over time. This over time though is the only reason the job pays enough to live in the same county as the building's location. There are no bonus opportunities if you're hourly unless you do the overtime incentive. Each year there is a bonus offered for working a minimum number of overtime hours. For two years now that has been 115 overtime hours over a period of eight weeks. The bonus was 1000 before taxes. They also have a minimum and maximum number of required overtime hours each week.
Over all, I love the office and my co-workers, but the pay and workload make it unbearable.less
Friendly office culture, chance for overtime money
Low pay, poor benefits, no good way to advance, mandatory overtime
Connections Education is a positive place to work. They put the needs of their students above all else. The most enjoyable part of the job was working one-on-one with students via the virtual classroom and on the telephone. All my co-workers were willing to help me adjust to the virtual world without any complaints. The administration was supportive. A typical day included: grading, talking to student and coaches on the phone, and a meeting with peers. I learned that students can learn no matter what the classroom.
This workplace truly values work/life balance, and management is insistent on honoring that balance. Schedules are set, although there is flexibility when things come up.
Tasks can be repetitive, mainly because process is key in this line of work, or else curriculum material could slide.
This is a place where there may not be a whole lot of upward mobility opportunity, especially for right-out-of-college individuals, although if one keeps an open mind and works hard to learn everything they can, opportunities may be more available than you think.
It is an open communication work environment, where conversations can be challenging - although every conversation comes from a good place of improving the quality of the product.
Program Manager (Former Employee) – Baltimore, MD – September 8, 2015
Connections has great potential. It has been a top rated place to work. There are tons of opportunity for growth but they can be hard to capture. The business is growing and changing so fast that the people focus is falling short. To keep it's top notch culture it needs to put some more focus and effort into growing the talent they have in house.
The great thing about this job is that it's perfect if you're in school. This was an awesome part time job for me when I was in college. Gave me the flexibility I need to be able to make money as well as focus on my grades.
Operations Business Analyst (Former Employee) – Columbia, MD – April 24, 2015
Pros: Manager personalities range from team to team, but overall they are very open to their employees and they all strongly emphasize a work/life balance. The company has regular townhalls with employees and strives to keep them informed and will sponsor free desserts once a month. Cons: Compensation is not competitive. Unless you are getting promoted, the expected annual merit increase is 2%. Bonuses are some of the worst I've seen in my career. For most employees they average around 2-4%. As a growing company, sometimes you find those legacy employees who have been around since the beginning and have become too complacent in their positions and are not supportive of new hires and also do not pull their weight for the company. Also recent benefit changes have increased prices while also losing quality.
Fast-paced work environment, multiple priorities and creative outlet
Clubs and Activities Curriculum Associate (Current Employee) – Baltimore, MD – February 22, 2015
I write curriculum (lessons, objectives, activities, and unit plan) and deliver synchronous instruction online to students in grades K-12. I teach a variety of extra curricular and academic or creative subject areas. I am also tasked with facilitating several special events from publicizing, tracking participating, collecting student submissions and creating reward packages. Each extra curricular activity has several modes of communication to maintain between students, parents and schools and corporate staff, including forums, fliers, newsletters, and electronic mail. I have been given opportunities to be extremely creative, introduce new ideas, receiving training and professional development in all academic areas, educational technology and business practices.
Benefits package (health insurance, tuition reimbursement, health services, FMLA leave, nursing facilities, flexible work locations)
Short-sighted corporate management, untrained middle management that show favortism to employees they want to promote, lower compensation than industry norms
Connections is a great place to work with great opportunity for most to advance. There is a wonderful culture of diversity. Connections believe in empowering its employees to advance from with in the company if you fit the mold.