Not bad for a 1st job when you do not know any better.
Assistant Store Manager (Former Employee) – Port Arthur, TX – June 28, 2017
I worked for this third party retailer for about 2 years. In that span of time I went through 2 district managers, 4 Store managers, and an unknown amount of coworkers (30+). The turnover was so bad that I quickly became top seller just because I actually knew the plans, they don't train new people enough. Their commission plan changed constantly! People come into the store expecting Free items that were promised by customer service. They couldn't pay me enough to stay and deal with the poor upper management.
Free lunch/dinner only b\ecause they want you to work through your actual lunch time
Retail Store Manager (Current Employee) – Houston, TX – August 1, 2017
Being a store manager is not worth the time for the money paid. Rarely see commission checks due to harsh and confusing payout structure. Company has great talent but burns them out quickly. The biggest issue is lack of proper leadership and management in the executive roles running it.
Store Manager (Former Employee) – Houston, TX – March 8, 2017
I started off as a sales rep who had never done retail sales before. With the help of the store manager and the district manager I was able to become the top seller in the district and three months after getting hired I was promoted to assistant manger and then to store manager..
Assistant Store Manager (Current Employee) – Austin, TX – August 8, 2016
The typical day consists of trying to greet and sell then up-sell all potential customers that we come in contact with. I learned many sales techniques through my years at this job. The best part about this job are the co workers I have come to know. The hardest part however is the same thing, the job is extremely micro-managed and upper management is primarily based on negative reinforcement as apposed to leadership.
They promise commision if you hit a certain amount each month then find every excuse why they cant give it to you.They say that they promote within and the whole time i was there all they did was hire outside the company for management positions.I would not recommend this company to an enemy.They don't do hours correctly, don't pay 30 min lunch like they are supposed to. I have nothing positive to say about this company. I am very glad i left when i did.
Senior Wireless Consultant (Former Employee) – Tucson, AZ – May 21, 2015
Working for Connectivity Source is a tiring job. I'm not saying any job is any different but this one ate my entire personal life up and I wasn't even close to being a manager. Everyday whether I worked or not I received a phone call regarding either a customer issue or asking me to work. I was there an entire year and I did not receive any time off nor was I allowed to have a peaceful sick day when I was actually sick the rare days I was. Not to say this was an entirely negative experience, working with the public and being able to laugh and joke with them is a rare experience these days indeed. My teammates and I delivered a customer experience unlike any other and customers thanked us almost daily for what we did for them. It wasn't always just about sales, a lot of the time I spent here I was fixing issues other sales rep across the city made for customers. It was tough and demanding but it taught me how to be confident not only in sales but in my own decisions as well. The discounted phone service didn't hurt, nor did the occasional free case or other phone accessory. Overall, working here was fun but not for me. I am not sales shark and that is the only way to make some real money working for connectivity source other than trying to move up in a glass ceiling environment.
Discounted phone service, fun work environment, occasional free items
No breaks, short lunches, constant pressure to sell, angry customers
Store Manager (Former Employee) – Houston, TX – January 30, 2014
This was a job in which I gained valuable work experience. The greatest part of the job would be working with people and helping them out. My experiences and people that I gained in the process were wonderful.
greet cust. inform them about new services and promotions. I've learned a little bit more about sale though training and person to person sales. My co-workers and I get along like a family this is why i enjoy working at this store. I really cant say what is the hardest part about this job because this job is what you make of if it could be easy are hard