ConnectWise Employee Reviews

Showing all 11 reviews
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Great place but no job security
Cash Application Specialist (Former Employee) –  Tampa, FLFebruary 24, 2017
Received this job through Roth Staffing so job security was the only issue. Worked in the treasury department so paying close attention to detail was very important. This was something I was very good in doing.
Pros
Free lunch daily
Cons
Temp service so no benefits
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I hear good things, outside of the Community Team
Senior Social Media Specialist (Former Employee) –  Tampa, FLNovember 28, 2016
PROS:
Overall Company Culture
Free Lunch
Work/Life Balance
Benefits
Competitive pay

CONS:
Cons are pretty solid, and much of the company is great!

That said, the community team are a great group of people, but there are some much needed in roads that need to be made with working collaboratively with the Marketing Team. Ego, and personal politics get in the way with content going out in a timely manner as well as providing growth and opportunity from the top down.

Ironically, the company's core values of: Check Your Ego at the Door, Breathe Innovation, and Your Voice; Your Company are left at the wayside or Big Egos, Doing What Has Always Worked, and Stifling Creativity.

Zero training on company products in place or outlined and it's essential to the job.

A LOT of politics and personal agendas and grudges get in the way of a meaningful dialogue. Don't expect any kind of help with issue resolution of any kind regardless how far up the chain you go.

Hope you enjoy sugar beverages, because you'll be expected to drink the Kool-Aid regularly.

ADVICE TO MANAGEMENT:
Review the company core values. No seriously, go back and review.

In case you missed this one: CHECK YOUR EGO AT THE DOOR.

Provide actual training, outlined and adhered to.

Brainstorm with other departments and keep the lines of communication OPEN.

Drop the cliques and personal cheerleaders.
Pros
Great company, great benefits, competitive pay, free lunches
Cons
Personal politics, Inflated egos, no training, zero help in issue resolution
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Bells and Whistles
Sales Operation Analyst (Former Employee) –  Tampa, FLSeptember 7, 2016
The entire company is designed to get you excited and hopeful. You will work 60 hours a week and then chastised for not working 65. They hang the carrot over your head and promise riches. After a few years of the same policies, the only remaining employees are the ones who have fully bought in to a life in the office, or the ones still looking for exits.
Pros
Free Snacks
Cons
You live at the office
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Great job but...
Tier 1 & 2 Technical Support/Customer Service (Former Employee) –  Tampa, FLFebruary 16, 2016
ConnectWise is great overall. But the company is expanding rapidly while keeping the workforce the same size, or even in some departments downsizing. It increases the workload dramatically, and often mandatory overtime is required for weeks or months at a time. The company does its best to keep everyone motivated and happy, but the personnel shortage is a real problem.

Management is mostly great, however, favoritism definitely exists within the departments. In that regard, it's hit or miss. If you happen to land under an awesome manager, then everything will be as good as possible. But if you're placed on a team with a manager you don't get along with, you will NOT have a good time to say the least.
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Fast growing company, Excellent culture
Business Success Strategist (Former Employee) –  Tampa, FLJanuary 20, 2016
I loved working for ConnectWise, it is by far the best company I have ever worked for.

Everyone there works as a team, to not only help you succeed as a colleague but to help the partners succeed in their business as well.

Work Hard Play Hard is the motto. Rewarded for the hard work that everyone puts in on a daily basis.
Pros
Culture, Compensation
Cons
Growing quickly, lot of moving parts
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Great culture and great potential to advance
Partner Support Dispatcher (Current Employee) –  Tampa, FLDecember 16, 2015
The company is rapidly growing, but the management still listens to ideas you have for improvement. The people you work with are awesome, and everyone has a "work hard play hard" mentality.
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Good place to work
Marketing Manager (Current Employee) –  Tampa, FLJune 14, 2015
Great place to work. Good management. Fast growth. The company treats employees very well. Pace is fast and no day is ever boring. The company is growing quickly and sometimes it feels like processes are lagging behind a little.
Pros
Great culture
Cons
Processes are lagging behind quick growth
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It was fun.
Computer Science Intern (Former Employee) –  Tampa, FLJune 11, 2015
It was great, free lunch everyday, my coworkers were amazing. It was just very monotonous. Alot of doing the same task over and over and over again.
Pros
Free lunches, Free Gym Access, Many perks
Cons
Very monotonous
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Fun place to work
Staff Accountant (Former Employee) –  Tampa FloridaJanuary 31, 2013
Work environment was great, the owners are very much involved.
Pros
free lunches, great benefits
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Great company to work for
Staff Accountant (Current Employee) –  Tampa FloridaDecember 5, 2012
Work with different departments to screen and process new customer agreements.
Pros
free lunch, free snacks, great health insurance
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Overall rating

3.5
Based on 11 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.9
Job Security/Advancement
3.0
Management
2.8
Culture
4.2

ConnectWise Reviews by Location