We provide you a Transition Concierge™ who guides you through the entire implementation process and serves as a dedicated resource for your team to ensure a smooth transition.
You can choose onsite and remote training for your convenience and our trainers only work with pediatric practices so that you can benefit from best practices.
The training process is tailored to each practice and each individual learning the system. Your trainer will take the time to assess the knowledge and capabilities of each individual in your practice, so the approach of training sessions can be adapted accordingly. You will have access to resources available through our online support library, including a detailed users' manual, a database of FAQs and step-by-step solutions, a customer service portal with access to support staff, and video tutorials.
You'll have the assurance of 24/7/365 support for any software-related issues through our OP On-Call™ service center. Our skilled customer support representatives are experienced working with pediatric practices and can quickly resolve your issues. – less–ZoomInfo