Administrative Assistant (Former Employee) – The Woodlands, TX 77382 – April 5, 2017
Registered the patients on a timely manner, and I would check in and out the patients. Data entry. Medical Records clerk. I would file all Medical Records, and also send Medical records to other facilities as they requested Patient records. High volume of calls, would transfer the calls to the appropriate personal.
I can honestly say that my time at Conroe Regional was well spent. I met so many great people and overall management was wonderful. In the lab there is a hight turn over but I do know the reason is NOT the employees, Lab Director or Manager. Everyone in the Lab is Awesome and very fun to work with. CRMC is a great place to gain experience.
The scheduling was reasonable, which permitted a good work/life balance. Management was largely invisible, though. The job culture was clannish and non-inclusive. For me, the worst part of the job was the commute.
Unit Secretary (Former Employee) – Conroe, TX – September 13, 2015
I enjoyed my time working at Conroe Regional. I had a wonderful opportunity to work with elderly, new moms and babies. It was a growing experience for my heart and I can appreciate what the medical field does for our community.
Social Worker (Former Employee) – Conroe, Texas – July 18, 2015
I will start by saying that I do not believe that most hospitals utilize Social Workers to capitalize on their experience and knowledge, and this hospital is no exception.
Social Work turnover is a frequent occurrence here, as it is in most hospitals. During my time there, I witnessed 5 other hard-working, compassionate Social Workers go elsewhere due to feeling underutilized.
Unfortunately, the management here is not very supportive of employees, particularly the Social Workers. This might be because of an inherent lack of understanding in what Social Workers know and do; I am not sure. However, I do know that you are placed in a different department and managed by nurses only, so there is a definitve disconnect between your skillset and the expectations, more so than some other local hospitals, I surmise. A frequent mantra of the management here was "there is no division between Social Work and Case Management" which simply is not the case.
Case Managers here have an RN only for the most part (an Associate's degree) which is a degree in nursing. Unfortunately, you will frequently hear "I need a Social Worker" by the Case Management staff, which to me is inappropriate language for what we can offer. I often felt as though I was an assistant to Case Managers during my time here rather than a valued member of the team with a unique skillset and outlook.
This is not an enviornment where you are able to hone your counseling skills. There is more of an emphasis on quantity than quality and there is a focus to maintain profits and save money. This is not an innately negativemore... trait of a company, but I think most Social Workers tend to envision themselves in a different sort of role where they have time for more meaningful and personable interactions.
There are no LCSW's that can provide supervision, no intern opportunities, no covered CEU opportunities, no support groups, and no compensation for obtaining a higher level of licensure. The pay is higher than most jobs for Social Workers, but it is often said that other local hospitals do pay much more.
What Case Management means in this particular hospital: -Doing discharge planning -Going back and forth between floors to cover different units when a Case Manager is off (which is every day) -Working with patients who have suicidal or homicidal ideations and/or other psychiatric issues -Attending weekly discharge meetings -Setting up transfers to other hospitals -Setting up home health, rehab, nursing home, durable medical equipment, etc. -Making APS/CPS reports often
Holidays: There are some occasions in which management will grant a holiday off, but this is taken out of your Paid Time Off accrual.
Weekends: You will have to work 2-4 weekends a year and be on unpaid on call for a week as well. That essentially means that you have to work all of the referrals (30-100 a day) that come up on that weekend day, because you will be the only person in the hospital handling referrals. Holidays are the same way, only usually there are more people there to help. Sometimes, you can get off early on a holiday.
Coworkers: There are approximately 25 Case Managers and 4 Social Workers. There are 4 floors and an inpatient rehab and Social Workers are assigned to a floor and have 2-4 Case Managers that they are expected to assist. It is a fast paced, busy job. When you have to cover other Case Managers, which is several times a week, it can become extremely busy. You are discouraged from socializing with other Social Workers so that there will not be a division in the team.
Pros: Some pros of the job include getting free lunches two days a week, a new CEO who is very interested in renovating the hospital and updating it, interesting clients and cases, and more pay than many Social Work roles.
I would not recommend this hospital due to the way they structure the Social Work role and the lack of understanding about Social Workers.less
Free lunches two days a week, a CEO who is motivated, reasonable price for insurance for one person, many caring employees
Stay as far away from this hospital as you possibly can! Worst work environment I've ever seen. Terrible pay, terrible management, and nobody cares about you, regardless of how much time and energy you invest in your job.
We have a meeting every Tuesday morning to make sure things are running smoothly. Management has a "Green Light" system that they use to help us accomplish tasks. My coworkers are friendly and generally keep to themselves, which is nice because we have a lot to do. I believe the hardest part of the job is when we are unable to help the patients to the extent that they need. But the most enjoyable part would have to be seeing the smiling faces on the patients that we are able to help.
Housekeeping (Former Employee) – Conroe, Texas – December 10, 2014
The nursing staff will ridicule and torture staff of lesser education than them and the staff is lazy. I went there because I couldn't breathe all they did was x-ray my chest and send me on my way saying I needed to go see and see a specialist. Thing is I can't afford it and I explain that to them very clearly they didn't even give me anything to help me breathe. Worst hospital ever and I don't find myself ever going back not as a patient nor as an employee....