Find companies:
CONSOLIDATED COMMUNICATIONS
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
26 reviews

CONSOLIDATED COMMUNICATIONS Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Worked with the Internal Help desk
Account Administrator (Current Employee), Lufkin, TXJuly 12, 2015
Worked with the Internal Help desk on the creation of needed accounts for internal employees though out the company all across the country.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for Someone looking to Make Money...Not for it to be their Career
Dispatcher (Former Employee), Conroe, TXJune 9, 2015
Let me just say that my boss was Amazing...Very sweet Very Understanding. Was Hired on as a "tempt" was told in 4 months I would be hired.....Was there over a year and still a tempt. Needed Stability and Benefits and they Would not hire me. To anyone young and just looking to make some money..do it. But They will leave you on as a tempt until they are ready (there was a girl as a tempt there for over 2 years....WOW.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great company
Residential Account Manager (Former Employee), Conroe, TXMay 27, 2015
i worked at cci for 7 years and loved each and everyday there. left to raise my babies and moved away or i would go back. co-workers are my long life friends now
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Favorite job I've had so far
Tech Support (Former Employee), Charleston, ILMay 8, 2015
Pros: Paid breaks (except lunches), in depth training, wonderful coworkers, good hours
Cons: Some team leads unknowledgeable, things change frequently, wouldn't inform right away
I loved working for Consolidated Communications Technical Support. They try very hard to please their customers but at the same time would not throw their employees under the bus like most companies do.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
cool employees thats it
Customer Consultant (Former Employee), Lenexa, KSApril 19, 2015
Not a employee friendly company cared more about bottom line versus rewarding employees for their hard work. Wouldn't refer anyone with career goals in mind to company . Company has a glass ceiling made of steel.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Best Job Ever
Senior Manager (Former Employee), Conroe, TXApril 5, 2015
Pros: People
Cons: Perception
Big company with small town roots. Amazing people to work for and with. With growth comes growing pains. Sda to have left and hope to retuen one day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/A
Direst Service Personnel, Part Time (Current Employee), Charleston, ILFebruary 27, 2015
Pros: n/a
Cons: n/a
A typical day at work is answering phone and troubleshooting cable issues. I learned to be more patient with people. The most enjoyable part of this job are my coworkers and supervisor. I am surrounded by a awesome group of people. Management is always there when you need help, no matter what.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and diversified, goal oriented work place.
Customer Service Representative Job Duties (Current Employee), Conroe, TexasJanuary 2, 2015
Pros: healthcare
Cons: not very family oriented
Work in a call center, for 8 hours a day or more answer all kinds of incoming calls. Assisting customer's with queries from dsl, to television to analog and voip phone service. Assisting in establishing new accounts, moving services, answering billing questions and solving billing issues. Typing orders for existing and new accounts to movem change, establish or disconnect services including but not limited to voice, dsl, dvs, and voip. High pacedm must meet quality assurance guidelines monthly.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Solid Company
IT Manager (Current Employee), Roseville, CADecember 11, 2014
Pros: good work/life balance
Cons: lack of technology direction, ancient billing system which will (and is) causing them problems
Good solid company. Management is very conscientious about work /life balance. Projects are reasonably managed for the size of the company. Technology in the BSS/OSS is kind of dated which will in fact pose larger problems for them as they get larger. The lack of technology architectural direction is costing them money and talent within the IT department.

Benefits package is rich at this time and provide a decent set of options. Savings plan is fully matched up to 6% and the paid time off is pretty standard.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good experience working with computers and interaction with people
Tech Support Agent (Current Employee), Charleston, ILOctober 5, 2014
Pros: insurance
Cons: not much incentive for advancement
I learned how to teach people about TV connections. How different people learn how to remember what they learned. The hardest part of the job has to be not being able to look at them face to face. The most enjoyable thing about the job is talking to people across the nation. And to hear about their lives.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work
Phone Representative (Former Employee), Mattoon, ILOctober 1, 2014
I would answer the phones with a computer , and then if needed contact the doctors or other places of business after hours as needed .
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No comment
Business Development Manager - CLEC (Former Employee), Houston, TXSeptember 15, 2014
Typical Day requires substantial follow up and follow thru as upper management is no existent and no accountability.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Tech Support - NOC Escalations. (Current Employee), Roseville, CASeptember 7, 2014
Pros: benefits
Busy, muliti tasking always
Everyday in the communications/tech support environment there is always something to learn. We have been just bought out, so the management style is different, change is always a challenge. My co-workers are all of different ages, and very knowledgeable. Not to Hardest part of my job is calming down a irrate customer. The most enjoyable part is the part were I can calm down that customer or resolve the issue at hand
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Place to Work, No room for advancement
Customer Service (Former Employee), Lenexa, KSAugust 12, 2014
Pros: great pay and benefits
Cons: poor management
Great pay and benefits. The work environment is very stressful. No outlet to bring up issues, nothing is kept confidential. Training is non-existent.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressfull work environment
Sales Engineer/Installation Project Manager (Current Employee), Conroe, TXAugust 5, 2014
The CEO Chairman of the board stresses "Do more with less" and this company lives by it.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bad work environment
Customer Service (Former Employee), IllinoisSeptember 30, 2013
Good pay...horrible work environment. Very stressful and a lot of negativity.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company for Entry-Level Employment
Retention Specialist (Current Employee), Sacramento, CaliforniaAugust 21, 2013
Pros: telecommuting privileges
Cons: diminishing benefits, no room for growth, restructuring of at-risk pay plan every 12 months
Due to acquisition of SureWest by Consolidated career growth opportunities have been stifled in the area of Marketing and Communications. The department has been downsizing since 2010 and employment has not opened up for internal employees since. Overall, SureWest had a much more relaxed culture, interested in the work-life balance and morale of its employees. Pertinent benefits for work-life balance are being reduced, and possible phased out all together. The amazing individuals that make up Consolidated in California are going to continue to thrive and be the best part of each other's day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Job not so great enviorment
Technical Support Agent (Former Employee), Mattoon, ILMay 6, 2013
Pros: good benefits, guaranteed hours, and enjoyable work.
Cons: negative enviorment.
My job at consolidated was amazing. I loved what I did, I enjoyed speaking to so many different people. The work environment was not that great or should I say the negativity from my co-workers. I enjoyed my job and helping people fix the problems they had. I just do not enjoy working in a negative work atmosphere.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Place To Work
Vice President (Former Employee), Mattoon, ILMay 1, 2013
All things considered a good place to work ... made up of excellent people.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
So much talent in this Company
Tech support / NOC (Current Employee), Tx business officeJanuary 14, 2013
Pros: health care
Cons: no job secuity
Calls for hosting email and hosting web sites, Working trouble tickets, work copyright infringments, server loads balanced, communication with other ISP on behalf of customers. register domain / renew.

About CONSOLIDATED COMMUNICATIONS

Consolidated Communications is just what its name implies. The rural local exchange carrier (RLEC) encompasses operations based in – Read more

CONSOLIDATED COMMUNICATIONS Salaries

Technical Support
$50,000 per year
$9.75 per hour