Retention Specialist (Current Employee) – Sacramento, California – August 21, 2013
Due to acquisition of SureWest by Consolidated career growth opportunities have been stifled in the area of Marketing and Communications. The department has been downsizing since 2010 and employment has not opened up for internal employees since. Overall, SureWest had a much more relaxed culture, interested in the work-life balance and morale of its employees. Pertinent benefits for work-life balance are being reduced, and possible phased out all together. The amazing individuals that make up Consolidated in California are going to continue to thrive and be the best part of each other's day.
Diminishing benefits, no room for growth, restructuring of at-risk pay plan every 12 months
CUSTUMER SERVICE AGENT (Former Employee) – Mattoon, IL – December 13, 2017
The call center is laid back, easy going, but the pay is not that good. Its minimum wage and at the time they did not offer salary increases even for being there years. Note this is a subsidiary call center not an actual Consolidated Communications.