Consumer Credit Counseling Service of San Francisco Employee Reviews

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Bad management, no pay increase with promotion
Certified Financial Counselor, Level (Current Employee) –  San Francisco, CAMarch 31, 2015
It's an ok place to be if you like to stick to the grind, don't ask questions, and just fly under the radar... and of course if you're ok with making just enough to pay rent (assuming you got into a rent-controlled apt before 2008). If you care about your work and contributing to the actual mission of the agency then you'll probably hate the job.
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A fun place to work and give back to the community
Housing Counselor (Current Employee) –  Santa Rosa, CAFebruary 13, 2015
It was just a nice job to have while going to school, they were very flexible and I got to manage around 20 children at a time with a fun setting.
Pros
The children liked me alot
Cons
Didn't pay well
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Nice work environment, great management team, low salaries
Quality Improvement Coordinator (Former Employee) –  San Francisco, CAJanuary 28, 2015
The management team is great to work with but it can be difficult to implement change. They have positive attitudes and are easy to talk to.
There is a lot of turn-over, they do not offer a competitive salary but health benefits are great.
Pros
Great Health Insurance
Cons
Low salaries
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Productive and fun workplace with ping pong table
Housing Counselor (Current Employee) –  San Francisco, CADecember 22, 2013
Typical day at work: Credit and housing counseling, 3-5 1 hour appointments per day over the phone, devising proper summaries and action plans of the discussion.
What you learn: Nationwide mortgages and programs available, foreclosures, debt reduction.
Management: Very supportive
Co-workers: Young, mostly 20's-30's
Hardest part of the job: Difficult times of stress, frustration, anger, sadness, foreclosure.
The most enjoyable part of the job: Co-workers, work culture, management
Pros
Allowing people to meet their housing goals.
Cons
Difficult times of stress, frustration, anger, sadness, foreclosure.
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A great company committed to helping people reach their financial goals
Program Services Counselor (Former Employee) –  San Francisco, CAMay 14, 2013
The experience I gained at this company was invaluable. Working as a counselor, you are on the front lines of the company. You speak with a wide variety of clients with very different financial goals and varying levels of financial knowledge. Being able to provide objective financial education to people in order to help them empower themselves was the best part of the job. The hardest part of the job was finding a balance between being productive and getting burnt out.
Pros
Great benefits, amazing co workers.
Cons
pay cap is fairly low, and management is over worked.
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Good non-profit culture
Housing Counselor (Current Employee) –  San Francisco, CADecember 7, 2012
Good non-profit culture. It is a great stepping stone for an entry-level position out of college.
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Fantastic
Housing Counselor (Former Employee) –  San Francisco, CAOctober 21, 2012
Overall fantastic work experience and environment. Perfect location in downtown SF.
Pros
management and workers are incredibly friendly and supportive.
Cons
nature of work can be very difficult.
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Great learning experience with a supportive and friendly culture
Credit Counselor II (Current Employee) –  San Francisco, CASeptember 10, 2012
Before working at CCCS, I hardly knew anything about budgeting, credit cards or the housing industry. The company takes great care to meticulously train each counselor in order to prepare them for the rigorous counseling sessions conducted with clients that can cover a wide spectrum of financial issues. The management is very committed maintaining a positive and light atmosphere to help counselors mentally overcome the oftentimes stressful counseling sessions. The most enjoyable aspect of the company has to be the fun atmosphere and awesome co-workers. I am very grateful for the opportunity to grow so much thanks to the company.
Pros
. fun culture. hour lunches . supportive management
Cons
. lower pay
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Overall rating

3.9
Based on 9 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.7
Job Security/Advancement
3.7
Management
3.2
Culture
3.7

Consumer Credit Counseling Service of San Francisco Reviews by Location