Consumer Reports Employee Reviews

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Customer Service Representative (Former Employee) –  Shelby, NCAugust 2, 2017
This was a great job experience. I mostly enjoyed the fast pace of everything. Working here was a great learning experience. I also enjoyed the fact that everyday was a different day and pace.
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Business Model broken
Anonymous (Former Employee) –  Yonkers, NYJanuary 14, 2017
All the above about culture, collabotation, work/life balance, staff, nice gigs are great - but sounds like it was written by the management team.

The real problem is the business model for the magazine and website is not working. So management resorts to layoffs or bullying people to leave. They then rehire for the positions less than a year and a half later. On the surface they're pleasant - that is except for one or two or three of them. Under the surface they hire and fire just like any company. Turnover has been significant.
Pros
Terrific staff, Building is nice, free parking, great cafeteria, on site gym, great parties
Cons
Product is becoming irrelevant, Senior management does not know how to fix the problem, Turnover high, Unhappy staff.
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Great Place to Work
Application Support Analyst (Former Employee) –  Yonkers, NYOctober 18, 2015
Fast paced work environment located in a cozy building. Great place for advancement and for pursuing higher education.
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Consumer Reports
Senior Quality Assurance Analyst (Current Employee) –  Yonkers, NYFebruary 23, 2015
Consumer Reports is a Product reviews and Ratings on cars, appliances, electronics, health, home and garden and more from Consumer Reports.
Pros
None
Cons
none
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Great Environment
IT PROJECT MANAGER / SCRUM MASTER (Current Employee) –  Yonkers, NYJuly 11, 2014
Love what I do and the people that I do it with. I work with a great group of talented individuals from engineers, web developers, analysts, tech and business leaders.
Pros
Cafeteria, Family Fun Day, Toastmasters Meeting, Campus
Cons
Professional Development and Job Growth
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A place where creativity freely flows and a gym on site.
Facilities Administrative Assistant (Former Employee) –  Yonkers, NYNovember 18, 2013
A very diverse day with working in facilities department so never a dull moment.

I learned about myself and how much of a team player I am and how that is a benefit to any company.

The hardest part of the job at the end was the lack of challenges. The most enjoyable was the times when our department joined together to solve problems weather related, disaster etc. My co-workers were such a great part of my job because we all in spite of our differences worked well together.
Pros
Having a cafeteria on site.
Cons
Healthcare began to change.
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Consumer Reports really is a great place to work
Survey Research Coordinator (Current Employee) –  Yonkers, NYOctober 26, 2012
The staff at Consumer Reports is special. The employees that the organization attracts are not merely competent but they are also extremely bright, innovative, and dedicated to the mission of serving consumers.

Believing in what you do and seeing how it impacts others makes it much easier to get out of bed each day and head off to work.
Pros
7hr work days, flex time, good benefits, congenial and thought provoking environment
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Overall rating

3.5
Based on 8 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.6
Job Security/Advancement
3.0
Management
2.9
Culture
3.9

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