Providing Behavioral Health Services in a skill-weakening, condemning environment fraught with nepotism and questionable ethical practices.
Pros: caring and hard working therapists, doctor, and case managers. friendly office staff
Cons: poor management, low pay, no recognition, no authentic advancement opportunities, inexperienced leaders.
This company serves clients with behavioral health disorders. Services provided include Case Management, Psychiatry, Medication Management and Therapy,
Servicing persons with mental illnesses can be extremely stressful. However, at this company, challenges presented by clients often pale in comparison to those encountered as a result of inexperienced – more... and ineffective management.
Workers at every level are given little to no direction or idea of individual responsibilities. There is practically no training, and people work here for months without being informed of critical aspects of their jobs. The culture is a punitive one, rewarding nepotism and favoritism while discouraging or ignoring ingenuity, creativity, and initiative.
Sadly, this company does not focus on improving the quality of services for the very needy population it serves. Instead, the focus is on serving the whims of current leadership, pleasing funding sources, maintaining unethical relationships with drug vendors, and advancing unqualified family and friends into higher paying positions.
Ultimately, client care suffers as evidenced by rapid turnover of case managers, 2 and 3 hour wait times for the doctor, lack of employment and housing resources for clients, and extensive billing errors that often affect contractor and therapist reimbursement.
The hardest part of this job was seeing and hearing clients being disrespected and criminalized by certain staff. The most enjoyable part of the job was learning about, working with, and providing comfort to individuals as they tried to cope with their afflictions (the clients). – less