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Continuant
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4 reviews

Continuant Employer Reviews

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Productive and Disorganized Place to work
Customer Service Representative (Former Employee), Fife, WashingtonSeptember 24, 2013
A typical day at work would include an 8 hour shift, and about 50 incoming calls, requesting service or telecom maintenance requests.

The company sold phone systems to business, So as a customer service representative, I would answer the calls and direct the customer to the appropriate
department.

I learned that it is important to be calm and stay – more... calm no matter the call severity. This tactic will keep the customer calm and everything will go alot smoother.

I had very little respect for management because everytime I would look up they were either running out to Starbucks or taking personal calls.

Overall Continuant was a nice company to work for, however I don't believe they should have hired 300+ people to work for them, knowing that within the next ix months the company was going to go under. – less
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Good place to work. Hard work is noticed, but sometimes takes a long time to be rewarded.
Senior System Administrator (Current Employee), Fife, WAJuly 31, 2013
Pros: friendly emplyoees
Cons: low pay
Good place to work. Hard work is noticed, but sometimes takes a long time to be rewarded.
Job Work/Life Balance
Compensation/Benefits
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Management
Job Culture
Excellent company to work for, very family oriented and great values for Customer Service
ACCOUNT EXECUTIVE (Former Employee), Seattle, WAJuly 17, 2013
Pros: family oriented, freedom to speak your mind
Cons: not much room for growth and it takes a long time to grow
Without a doubt this was the best company I have ever worked for. This is not a black and white policy following company when it comes to customer service. Continuant is willing to do whatever it takes to keep their customers happy and they do it all with values that you have in your own home.

This company is willing to train their employees in other – more... areas if they are not comfortable in a department just so they can stay with the company and not have to leave. – less