Project Manager (Former Employee) – Fife, WA – January 13, 2018
Company strives to reach the next level, but incompetent management is a problem. Management consist of ex-military with no IT experience. There is a master/servant mentality that exists which leads to a lack of professionalism, ethics, or morality. Company is prone to deceiving clients and to undermining sub-contractors. Company promises benefits, but removes the benefits slowly over a period of time. If you are a professional, this is not the company where you can make a difference.
Very high turn-over rate. Ofifce politics are at an all time high.
Tier III Siemens Engineer (Current Employee) – Fife, WA – September 8, 2017
Working Tier III Engineer tickets for the Siemens group on customer trouble calls and Mac work. I have learned to work closely with my Siemens Team which was the best part of my job great team. I would say the management team needs to listen more to its employee's and take advantage of the years of experience they have in the telecommunications industry. The work place culture is more stressful for the Engineers both locally at the office and remote for those working out of there home offices, but the office at corporate is pretty relaxed. The hardest part of the job is also the most enjoyable which is trouble shooting and solving problems which is very satisfying and challenging at the same time.
Customer Service Representative (Former Employee) – Fife, WA – August 21, 2017
It's a call center for sure, but the supervisors are helpful and there's a clear understanding of where you are in the company. The building is a great facility and there were always company-sponsored events to help keep morale high.
NOC Engineer (Former Employee) – Seattle, WA – August 16, 2017
Continuant is an OK place to work but they have no idea, Management make poor decisions on how to grow the Co. Management is young and have no clue about the Telecommunications industry. They hire Emp. right out of school and they have no clue about the industry.
able to telecomute
Management not knowledgeable of the telecom industry.
Operations Manager (Former Employee) – Fife – July 18, 2017
Not much thought our planning goes into the long term objectives and goals. Never hear from senior leadership about intent or vision. Generally a good place to work and gain experience but anyone with career goals should move on 2 years after.
Information System Technician (Former Employee) – Fife, WA – June 21, 2017
As an entry-level applicant, I believe I was paid fairly. Each day involved picking up several tickets at a time and finishing them in a timely and concise manner. The work-pace is quick and requires careful judgment. Management was fair. The hardest part of the job would be time management with unannounced tasks and handling complex troubleshooting tasks with Nortel and Avaya devices. The most enjoyable part would be programming the devices to ship to customer sites, as well as writing documentation when possible.
Network Engineer III (Current Employee) – Fife, WA – June 4, 2017
I enjoy working at Continuant, and am impressed by their ability to adapt and grow in the field they're in. They strive to assist their customers and ensure issues have been resolved in a timely and professional manner.
Information Systems Engineer I (Former Employee) – Fife, WA – June 2, 2017
I had a great timing learning how to work professionally in the corporate industry within the IT world. There was a lot to learn and it was fun learning while collaborating with the co-workers at Continuant.
Customer Service Representative/Specialist (Former Employee) – Fife, WA – April 11, 2017
I actually enjoyed working here. I have a love hate relationship with this company though. The people in your team and the ones you're surrounded are actually very friendly and heart warming. The work itself wasn't that difficult either. It seems hard at first but you'll get the hang of it. There were a few problems I had working here though. The management, company, team all lack of communication skills, which is crazy because this is a customer service job. People don't recognize the effort and good work you put into the job. They only point you out and come to you when you've done something wrong even if its something so small. People are very friendly, but be careful who you choose to associate with. A lot of people can stab your back even when you try to be careful as possible and keep things professional. I learned a lot about technology and phone services working here. The pay is pretty decent as well. If you want to apply here, go for it.
Systems Administrator II (Former Employee) – Fife, WA – October 19, 2016
A typical day in the department I worked in was just showing up and starting work while chatting with coworkers. It was a family environment and we did many things together at work and after. We learned a lot from each other.I learned so much from different people, but more so from the IT manager and the senior systems admin. The coworkers were one in a million. The hardest part of the job would be the stress when system goes down. The most enjoyable part were the people I worked for and with. So far the best team I ever worked with.
Work Envioermrnt, Hours, The People, Hands On Learning
Customer Service Specialist (Current Employee) – Fife, WA – September 10, 2016
This job has taught me to listen better and talk less. It taught me I can make it big if I out in hours and hard work and the right people on your side.
Management is alright although they seem to be too busy to check on their employees at times. It can be frustrating because there is a lack of communication.
Co-workers are about the same as they are everywhere. A lot of gossip and petty drama but everyone can find someone. Not much of a family feel anyone like there was before they got the bigger customers.
The hardest part of this job is the work load. I know I have felt overwhelmed plenty of times like most people.
I love the people I work directly with and have built some really great relationships.
Free food every week, great benefits, warm environment