Continuum Managed Services, LLC

Continuum Managed Services, LLC Employee Reviews

Found 4 reviews matching the search
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Excellent entry into IT field
Helpdesk Computer Technician (Former Employee) –  Cranberry, PAMay 1, 2017
Very positive workplace culture,benefits and opportunities for advancement within the company. Also very encouraging of employee's to enrich themselves with additional training/certifications. As a fast growing start up IT company many standards are updated very often.
Pros
Positive attitude, free training, great benefits package, caring management team
Cons
Heavy call volume, strict on lunch break
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Its a trap!
Help Desk Technician (Former Employee) –  Cranberry, PAMay 16, 2016
A lot of people seem to like their job here but for someone looking to advance in the IT field, it is a trap and it is too good to be true. This is your typical call center, they have a very high turnover rate. They do have good perks but you will be a slave. You get 4 minutes in between each call to finish documenting the NOVEL that they make you write. Their standards for what they want you to do in the amount of time they give you are absolutely RIDICULOUS. This place would be comparable to working for Verizon or AT&T customer service except you have to have some technical knowledge. If you're on the phone with a customer and it carries over to your lunch, YOU ACTUALLY GET DINGED ON YOUR SCHEDULE ADHERENCE FOR DOING YOUR JOB! If you have minimal tech knowledge and love slave labor and customer service then this job may be for you. But be careful because they will not be completely open with you about everything in the interview and then once you start you will immediately regret it. 3 people including myself left after the second week of training because we were all lead to believe it was a totally different job.
Pros
Decent pay, nice break room if you ever get a chance to use it
Cons
Slave labor, misrepresentation in the interview, call center
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A company growing and changing
Technical Account Manager (Current Employee) –  Cranberry Township, PAJuly 23, 2015
Work is focused but relaxed. Management is willing to work with you to find solutions to problems. Coworkers are more like friends and family with a close working environment.
Pros
Constant challenges, Growth options, Personal development, Supportive Management, Leading technologies, Innovative business practices, Develop skills
Cons
Face paced, Individual Accountability, Remote Locations
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Overall rating

3.6
Based on 5 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
4.4
Job Security/Advancement
4.0
Management
4.0
Culture
4.2

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