Under general guidance, performs more complex computer operation tasks, such as determining
equipment set-up, scheduling jobs, executing non-routine jobs, observing console, preparing
documentation and performing entry level programming.
This is for a contractor-to-hire.
1. Work with Operations Supervisor to develop project plans, establish deliverable deadlines
and provide timely updates on progress.
2. Review production schedules and add new jobs as requested.
3. Start up and shut down mainframe computers and on-line systems; monitor computer and
on-line systems status and maintain operating records and archive files.
4. Monitor computer console to check status of operations; select proper tapes and mount on
5. Work with vendors' support personnel to resolve computer software, hardware,
telecommunication and application problems.
6. Detect nature of errors due to equipment or software failure and follow through to
resolution; review computer outputs to assure they meet delivery requirements.
7. Assist in the coordination and distribution of work; provide training and orientation to staff
members; communicate instructions from supervisor to others.
8. Receive equipment trouble reports and refer to appropriate staff.
9. Perform minor maintenance or arrange for maintenance of equipment.
10. Interact with others to resolve inquiries and complaints; answer questions from others which
require searching for information.
11. Perform inventory and maintain records for inventory control; place orders or requisition
new items to be stocked; unpack materials and inspect for damage.
12. Answer non-routine questions.
13. Contact other staff and outside parties regularly to exchange information.
14. Create and edit documents using computer equipment; fully utilize the technical capabilities
of computer equipment.
15. Locate sources of errors revealed through trial balance or deviation from an established
16. Develop reports and build macros to facilitate processing using PC software.
1. May make recommendations or provide input to the performance evaluation of others.
2. May place orders or requisition delivery of supplies and materials.
3. May make oral presentations.
4. May assemble technical, statistical or financial information for others.
5. May consult with users to improve computer capabilities and production.
1. Oral and written communication skills normally acquired through completion of high school
curriculum; technical courses in programming or computer science desired
2. Ability to bend, lift and transport up to 75 pounds
3. Ability to withstand high noise levels during certain assignments
4. Ability to perform standard arithmetic calculations
5. Keyboard skills
6. Ability to work independently
7. Advanced knowledge of specialized computer operations acquired through extensive
Pay rate based on experience.