Years of experience, how would you deal with situation
Answered - PATIENT ACCOUNT SERVICES REPRESENTATIVE (Former Employee) - Irving, TX
Have you worked for a call center before?
Answered - Customer Service Representative (Former Employee) - Atlanta, GA
Why do I feel like I deserve this job? Do you have experience in the medical field? Can you learn and past our training test to produce?
Answered - Patients Account Representative (Former Employee) - Irving, TX
Can you handle irate customers ?
Are you willing to work any given schedule?
They'll ask how you would calm down an angry customer .
Do you have knowledge about Microsoft products?
None that revealed the true nature of the business, which lacks hugely in overall support.
Answered - PM (Former Employee) - San Francisco, CA