Questions and Answers about Convergent

View all 9 questions about Convergent

What questions did they ask during your interview?

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5 answers

Years of experience, how would you deal with situation

Answered - PATIENT ACCOUNT SERVICES REPRESENTATIVE (Former Employee) - Irving, TX

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Have you worked for a call center before?

Answered - Customer Service Representative (Former Employee) - Atlanta, GA

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Why do I feel like I deserve this job? Do you have experience in the medical field? Can you learn and past our training test to produce?

Answered - Patients Account Representative (Former Employee) - Irving, TX

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Can you handle irate customers ?
Are you willing to work any given schedule?
Reliable transportation?
They'll ask how you would calm down an angry customer .
Do you have knowledge about Microsoft products?

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None that revealed the true nature of the business, which lacks hugely in overall support.

Answered - PM (Former Employee) - San Francisco, CA

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