Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, – more... which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers. – less
Convergys Employer Reviews
Poor management and overall ethics
Tech Support (Former Employee), Lake Mary, FL – May 19, 2013
Customer Service Rep (Former Employee), Laredo, TX – May 19, 2013
Not For Everyone, Sometimes stressful but had it's fun moments.
Customer Service Representative (Former Employee), Valdosta, GA – May 19, 2013
Customer Service (Former Employee), Wagram, NC – May 19, 2013
very team oriented call center.
Customer Service (Former Employee), Wichita, KS – May 18, 2013
Working at Convergys
I have seen a lot of negative comments about Convergys call centers but cannot find anything about the work at home program. Anyone have any information on it? What is th...
Do you work at Convergys? How did you find the job? How did you get that first interview?
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What do you like best about working at Convergys? Are there any great...
Can someone give me any specifics on Convergys in Lake Mary? Exactly what do the customer service reps there do?
What is the management like? I have read some horror stor...
Every business has it's own style. What is the office environment and culture like at Convergys?
Are people dressed in business casual, jeans and t-shirts, or full-on sui...