Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, – more... which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers. – less
Convergys Employer Reviews
Customer Service Sales Specialist (Former Employee), Arnold, MO – August 13, 2014
"A great place to work with a lot of opportunity for growth and the ability to offer quality services and earn good pay while doing so." - 23 similar reviews
New Accounts Services Representative (Former Employee), Clarksville, TN – June 12, 2014
"The most enjoyable part of the job was the occasional downtime, it gave us the opportunity to have short breaks in between calls to break the monotony of the repetition." - 3 similar reviews
NOC Engineer II (Former Employee), Dallas, TX – August 18, 2014
Training Support Specialist/Lead Sales Rep (Former Employee), Longview, TX – August 18, 2014
Customer Service Representative (Current Employee), Lake Mary, FL – August 18, 2014
Working at Convergys
What are the average starting salaries, bonuses, benefits and travel requirements like at Convergys?
What do you like best about working at Convergys? Are there any great...
I have seen a lot of negative comments about Convergys call centers but cannot find anything about the work at home program. Anyone have any information on it? What is th...
I am a 45 year old female in Clarksville, TN. I have a Bachelor of Science Degree in Criminal Justice and retired from the KY Dept of Corrections. I have also been a mana...
Do you work at Convergys? How did you find the job? How did you get that first interview?
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Can someone give me any specifics on Convergys in Lake Mary? Exactly what do the customer service reps there do?
What is the management like? I have read some horror stor...