Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, – more... which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers. – less
Convergys Employer Reviews
Good for Career
Customer Service Representative (Former Employee), Moore, OK – May 23, 2013
I love the company.
Sales Representative (Former Employee), Jacksonville, NC – May 23, 2013
tiresome, not great for those with children
sales associate (Former Employee), Kennesaw, GA – May 23, 2013
Fun and friendly people
Customer Service Representative (Former Employee), Pueblo, CO – May 23, 2013
Fun and productive workplace at times
Program Ready Trainer (Former Employee), Pueblo, CO – May 23, 2013
Working at Convergys
I have seen a lot of negative comments about Convergys call centers but cannot find anything about the work at home program. Anyone have any information on it? What is th...
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Can someone give me any specifics on Convergys in Lake Mary? Exactly what do the customer service reps there do?
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