Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, – more... which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers. – less
Convergys Employer Reviews
Business Data Support Specialist (Former Employee), Oklahoma City, OK – December 7, 2013
Customer Service (Former Employee), Lake Mary, FL – December 7, 2013
Sales/Customer Service Specialist (Current Employee), Jacksonville, FL – December 6, 2013
Customer Service Representative (Former Employee), Lindon, UT – December 5, 2013
Customer Service Representative (Former Employee), Pocatello, ID – December 5, 2013
Working at Convergys
Do you work at Convergys? How did you find the job? How did you get that first interview?
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I am a 45 year old female in Clarksville, TN. I have a Bachelor of Science Degree in Criminal Justice and retired from the KY Dept of Corrections. I have also been a mana...
I have seen a lot of negative comments about Convergys call centers but cannot find anything about the work at home program. Anyone have any information on it? What is th...
Can someone give me any specifics on Convergys in Lake Mary? Exactly what do the customer service reps there do?
What is the management like? I have read some horror stor...