Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services, automated self-service and technology solutions; Information Management, which provides business support system and operational support system (BSS/OSS) solutions, and Human Resources (HR) Management, – more... which provides global human resource business process outsourcing (HR BPO) solutions. In September 2008, Convergys announced the closing of its acquisition of Intervoice, Inc. In October 2008, the Company announced the acquisition of Ceon Corporation, a developer of product lifecycle management and multi-play fulfillment software for communications service providers. – less – More from ZoomInfo »
Convergys Employer Reviews
Convergys3.0
Outsourced State of TX HR for Health and Human Services
HR Classification Analyst (Former Employee), Round Rock, TX – February 10, 2012
Convergys4.0
Customer Service Agent
Cus Serv & Problem Res Rep II (Current Employee), St.Louis Mo – February 9, 2012
Convergys1.0
Contraversial
Technical Support (Former Employee), Tamarac – January 31, 2012
Convergys3.0
Repetitive job of sitting, typing and reciting lines on the phone all day
Customer Service Representitive (Former Employee), Appleton, WI – January 28, 2012
Convergys5.0
fun place to work, somewhat laid back, nice people
Sales Associate (Former Employee), Arnold, MO – January 26, 2012
Working at Convergys
What are the average starting salaries, bonuses, benefits and travel requirements like at Convergys?
What do you like best about working at Convergys? Are there any great...
Do you work at Convergys? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?
I have seen a lot of negative comments about Convergys call centers but cannot find anything about the work at home program. Anyone have any information on it? What is th...
Can someone give me any specifics on Convergys in Lake Mary? Exactly what do the customer service reps there do?
What is the management like? I have read some horror stor...
Every business has it's own style. What is the office environment and culture like at Convergys?
Are people dressed in business casual, jeans and t-shirts, or full-on sui...
