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4,229 reviews

About Convergys

Convergys is a global leader in customer management. As of March 3rd, 2014 Convergys completed the acquisition of Stream. Together Convergys and Stream create a world class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Our talented and dedicated team serves leading household brands – more... in industries such as communications, retail, healthcare, technology, financial services, and government.

Convergys and Stream are passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. – less

Convergys Employer Reviews

Systems Analyst / Programmer (Former Employee), Reston, VADecember 17, 2014
Sr. Consultant/Architect/Lead (Current Employee), Reston, VANovember 18, 2014
Listener Care Representative (Former Employee), Centreville, VAOctober 1, 2014
Customer Service Representative (Former Employee), Rome,Ga(Work at home)May 3, 2015
Subject Matter Expert (Current Employee), Tucson, AZMay 3, 2015

Convergys Salaries

Customer Service Representative
$10.00 per hour
Based on 752 employees
$20,800 per year
Based on 363 employees
Customer Service/Sales Representative
$10.09 per hour
Based on 134 employees and 2 jobs
Technical Support
$10.00 per hour
Based on 123 employees
Team Leader
$29,000 per year
Based on 59 employees