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4,654 reviews

About Convergys

Convergys is a global leader in customer management. As of March 3rd, 2014 Convergys completed the acquisition of Stream. Together Convergys and Stream create a world class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Our talented and dedicated team serves leading household brands – more... in industries such as communications, retail, healthcare, technology, financial services, and government.

Convergys and Stream are passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. – less

Convergys Employer Reviews
Systems Analyst / Programmer (Former Employee), Reston, VADecember 17, 2014
Sr. Consultant/Architect/Lead (Current Employee), Reston, VANovember 18, 2014
Listener Care Representative (Former Employee), Centreville, VAOctober 1, 2014
Convergys sales Rep ll (Former Employee), Jacksonville, FLAugust 1, 2015
Supervisor Kindle (Former Employee), Charlotte NCAugust 1, 2015
Convergys Salaries
Customer Service Associate
$10.30 per hour
Based on 960 employees and 234 jobs
Customer Service/Sales Representative
$10.87 per hour
Based on 150 employees and 415 jobs
Customer Service Associate
$21,000 per year
Based on 472 employees
Technical Support
$10.22 per hour
Based on 198 employees and 32 jobs
Customer Support Representative
$10.90 per hour
Based on 57 employees and 52 jobs