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Convergys

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4,631 reviews

About Convergys

Convergys is a global leader in customer management. As of March 3rd, 2014 Convergys completed the acquisition of Stream. Together Convergys and Stream create a world class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Our talented and dedicated team serves leading household brands – more... in industries such as communications, retail, healthcare, technology, financial services, and government.

Convergys and Stream are passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. – less

Convergys Employer Reviews
Systems Analyst / Programmer (Former Employee), Reston, VADecember 17, 2014
Sr. Consultant/Architect/Lead (Current Employee), Reston, VANovember 18, 2014
Listener Care Representative (Former Employee), Centreville, VAOctober 1, 2014
CUSTOMER SERVICE REP II (Former Employee), Jacksonville, FLJuly 28, 2015
Customer Service and Resolution Representative (Former Employee), Jacksonville, NCJuly 28, 2015
Convergys Salaries
Customer Service Representative
$10.38 per hour
Based on 694 employees and 142 jobs
$9.09$11.66
Customer Service/Sales Representative
$10.86 per hour
Based on 148 employees and 408 jobs
$10.30$11.28
Customer Service Representative
$21,000 per year
Based on 341 employees
$17,000$30,000
Technical Support
$10.22 per hour
Based on 196 employees and 27 jobs
$9.25$12.11
Customer Service
$10.11 per hour
Based on 170 employees and 16 jobs
$9.20$11.71