Questions and Answers about Convergys

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How long does it take to get hired from start to finish? What are the steps along the way?

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17 answers

What is the pay rate? & is 3rd shift available?

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They hire almost immediately but you have to wait on the training class es, it takes 6 weeks for training then your ready to be on the phones alone.

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I applied at 1am, got a call at 1pm. Interviewed the next day.

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If you apply, you're hired. They hire everybody. If you pass training, you have a job.

Answered - Customer Service Representative (Former Employee) - Hazelwood, MO

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Is there a contact number or an email that I can use to contact someone?

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It depends on what your job require. My training was 3 weeks and some are 6 weeks

Answered - CUSTOMER SERVICE REPRESENTATIVE (Current Employee) - Longview, TX 75605

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It took me 2 days. I applied, heard back a half hour later, and had an interview the next morning. They offered me the job at the end of the interview.

Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Eagan, MN

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Do they hire felons?

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If you are considered to be hired an email will be sent out to you to come in for a a typing test. After the test you interview with one of the hr specialist and they tell you when orientation will begin. This took me 1 day

Answered - Call Center Agent (Current Employee) - Longview, TX

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One day. There were no steps along the way for me.

Answered - Call Center Agent (Former Employee) - Olathe, KS

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