Convergys Employee Review

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Easy job can get frustrating.
Customer Support Representative (Former Employee) –  work at homeNovember 13, 2013
It was a pretty easy job once you got the hang of it. sales goals changed every month. biggest problem is with the scheduling. I lost my job due to my internet not working properly so that was a bummer since it was out of my hands.
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Callcenter
Billing/Sales Representative (Former Employee) –  Appleton, WIJanuary 23, 2018
The client outsourced my job. I was then retrained for the same client under a different program. There was no advancement or leadership under the new program.
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Fun and fast moving. They are really good at showing all their employees appreciation.
Customer Service Representative (Former Employee) –  Pueblo, COJanuary 22, 2018
For the most part I really enjoyed working here. They kept it fun daily and also hosted BBQ days and brought in catering. The training was good although its long it was very benificial. Good oppourtunities for higher positions.
Pros
Fun events fun work place.
Cons
hour flux
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Overall rating

3.5
Based on 12,598 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3