Convergys Employee Review

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wonderful place to work
SENIOR CUSTOMER SERVICE ASSOCIATE (Former Employee) –  MAKATI PHILIPPINES AND SANTA ROSA NUVALI, LAGUNAMarch 18, 2014
it was an experience one would not forget, i was able to learn how to handle different types of people and personalities here and abroad being able to assist concerns from customers from the United States and United Kingdom with the different dialects was a task in its self but was educational and would be an asset that i could use
Pros
people friendly company
Cons
working at nights
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productive
Advance Tech Support (Current Employee) –  Lake Mary, FLJanuary 17, 2018
Tech support is very fulfilling and changeling. Typically people call in that may have issues with their phone service. As tech support your job is to trouble shoot the issue.
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an unbiased outlook
Associate Intraday (Former Employee) –  Tamarac, FLJanuary 17, 2018
This is a great place to work if there is a management team that keeps the people motivated and happy, however, it can be stressful if management does not know what they are doing.
The benefits are great, however, there is a revolving door depending on how the person behaves. Most of the people who were not successful could only blame themselves.
Pros
The benefits are great
Cons
Depending on management, the work can be stressful even though it is not something that a person should stress over.
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Overall rating

3.5
Based on 12,559 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3