My work day consist of, being on time at and clocked in five mins early everyday. Always ready to help customers needs and help them fix whatever problem they may have, I have learned a lot about all different cell phones also I have learned all sorts of ways to fix phones if they are not working properly. The management is very nice and welcoming and really care about your security. The hardest part of my job would be you never know what type of day you may have with a customer, over the phones you just have to sit and listen to what the customer wants and needs and help them the best to your ability. The most enjoyable part of my job would be helping people out and making there day better by fixing there problems.