The company provides a great avenue for a highly-driven career where various skills are maximized.
Customer Service Representative 2 (Former Employee) – National Capital Region – August 17, 2017
From my previous employment as a Customer Service Representative II of Convergys Services Corporation –Philippines, the country’s premiere and most famous BPO Company, I have gained a wide range of skills including time management, working under pressure, creative problem solving, and most importantly excellent communication skills. A typical day which is actually a graveyard shift is devoted on taking calls specifically on billing, customer support, and troubleshooting. It is such an advantage to have work here since the workplace culture is well-grounded and really promotes sound competition among employees. The best part of working here is enjoying overtime pay and having sale/ good performance bonuses while the hardest part is maintaining the Average Call Handling Time since calls require immediacy, pitching in sales to irate customers, and maintaining your full zest in a dizzy feeling.
free medicines, rice allowance