Worst job I've ever had.
Pros: Sometimes they pass out free food?
Cons: Terrible management, no schedule flexibility at all, unwilling to accommodate school schedules or family lives, mandatory overtime with no warning, schedules change with no warning, not enough pay for the job
Stay far away! This is the worst job I've ever had by a country mile, and that's coming from someone who's spent years in fast food and retail as well. The management is a joke, you can never get straight answers on procedures because it varies from one manager to another, it's very difficult to advance unless you're sleeping with the right person, and HR is a sham. I've seen racist and overtly "adult" remarks get reported and the person who did the reporting get written up by the end of it, while the person doing the harassing got off without so much as a slap on the wrist. The job itself is miserable: you get screamed at and cussed out, and you're naturally expected to still bend over backwards, even if it means wrecking your own sales numbers (which you then get in trouble for!). It's a disaster trying to find a desk with a working computer and headset, and once you do, you can expect to be forced to move at some point during your shift so that a supervisor's favorite can have "their" spot. Micro-managed to the minute (literally). They also have no respect whatsoever for furthering education and refuse to give any flexibility AT ALL with your schedule - I needed one 3-hour time period on Friday mornings guaranteed off so I could attend ONE class, and was told absolutely not. Your schedule also can change at the drop of a hat; I've literally seen schedules change an hour before the shift was supposed to start.