Pros: 401k, health insurance, 40 or sometimes more hours
Cons: breaks and lunches never seemed long enough
This is a third party supplier of human resources to solve customer issues. They have contracts with sorts of companies which supply and serve or a product. I was on a computer repair account, an internet service provider account, and a cable television account. Customer issues ranged from repair, to billing, to retention, and up selling customers more services. The hardest part was maintaining composure with the next customer after being yelled at by the previous customer and not given an opportunity to fix their issue. Did not happen often. The best part was being recognized by my peers or management with doing a great job for the customer.