Customer Support Representative (Current Employee) – Erlanger, KY – December 26, 2013
It started off as a good job until we were placed on the call center floor. We trained for about a month and a half and was placed on the floor for 20 days. After 20 days we were judged based on our stats. People who did not have the ideal stats were fired after only 20 days on the floor. The people were not given any notice; just fired after the 20 days was over at a random time. Management doesn't care about you or your family here at this place. The pay was low for all the pressure we took with this job. I did learn new customer service skills that I will use throughout my career.
learned new skills
short breaks, no grace period, management lied to your face
Representative (Current Employee) – Jacksonville, TX – March 15, 2018
Great company to work for amazing staff great work Conditions enjoyed everything about my jobs my team leader is amazing at what she does. When i go to work I know I will help people on the phone at what I do. Im a call representative that knows how it feels to be on the other line so I tey to explain and educate the caller on what they are doing.