Cons: snobbiest customers ever
go in, clock in, take in frustration from customers
at&t project, very snobby people.
you can't make anyone happy, and everyone thinks they're a lawyer
management was kind and understanding, but i couldnt take it
coworkers were fun, considerate people and we all could vent to each other
hardest part was taking in all this negativity from customers and then revert into making them buy uverse, which by the way, isnt very reliable
most enjoyable part of the job is when there's a nice person on the other line that understands what type of stuff we deal with and isn't rude.