Dont care if people or sick or need to tkae medical leave
CUSTOMER SERVICE AND TECH SUPPORT (Former Employee) – Jacksonville, NC – November 13, 2013
A typical day at work is be there 10 minutes ahead of time ifyou punch in one minute late you get a point against you. What I learned there are very nice and friendly people on the other line just need to take the time with them andtalk to them. Management does not care how sick you are.My co-wokers were like my family because spent more time with them than my own family. The hardest part of my job istaking a lot of bull forpeople who dont care. The most enjoyable part of my jobs was helping out the customer and them telling us they appreciate all the help we could give them and our time enjoyed my job very much.
Nice customers on the phone who care.
Short breaks, Short lunch, People stealing your lunch out of fridge.
IT Technician II (Former Employee) – Cincinnati, OH – February 21, 2018
My days there were very productive, i had several projects (ATT and DTV) customers that i needed to oversee. It was a great experience for my 1st job i was a able to learn and grow with the company which they also provided schooling for my department (IT Services).