Dont care if people or sick or need to tkae medical leave
CUSTOMER SERVICE AND TECH SUPPORT (Former Employee) – Jacksonville, NC – November 13, 2013
A typical day at work is be there 10 minutes ahead of time ifyou punch in one minute late you get a point against you. What I learned there are very nice and friendly people on the other line just need to take the time with them andtalk to them. Management does not care how sick you are.My co-wokers were like my family because spent more time with them than my own family. The hardest part of my job istaking a lot of bull forpeople who dont care. The most enjoyable part of my jobs was helping out the customer and them telling us they appreciate all the help we could give them and our time enjoyed my job very much.
NICE CUSTOMERS ON THE PHONE WHO CARE.
SHORT BREAKS, SHORT LUNCH, PEOPLE STEALING YOUR LUNCH OUT OF FRIDGE.
Customer Service Representative (Former Employee) – Rio Rancho, NM – April 25, 2017
really friendly people everywhere enjoyed working and seeing everybody there. extremely diverse work environment which I liked. I learned all about cell phones and the AT&T products we sold. Also I learned a good amount about Direct TV and more on how cable signals work. the hardest part of the job in my opinion would be coming up with a solution to as why direct TV would be best for you if they already had the services and didn't the best experience. The most enjoyable part was working on a team with so many diverse people and making so many new friends.
What I love most about Convergys is the endless opportunities that are given to you. Convergys has sharpen my management skills, time management skills, team building skills etc. The management actually cares about developing their employees
Great development skills, family oriented, great healthcare choices, employee appreciation
Technical Support (Current Employee) – Erlanger, KY – April 24, 2017
this job is more focused on the client than the employee happiness the job is stressfull and upper managment will refuse you paid time off and unpaid time off they will approve it and then pull it away i promise this isnt the company you want to work for
Tech support (Former Employee) – Arnold, MO – April 24, 2017
very nice management and good training very easy job. It was just too far away from where i lived. Very clean facility and well staffed. I loved that they had people helping you when you get stuck on a problem.
Call Center Agent (Former Employee) – Las Cruces, NM – April 24, 2017
Sitting in a small cubicle space answering phone calls to book room reservations at Wyndham Hotels and Resorts. Management worked very well with others and even with personal situations. Laid back workplace with opportunity to grow and advance. Hardest part is sometimes call flow is slow so time moves slower. Enjoyable is the work environment is comfortable and people were easy to get along with, plus no dress code.
raffles, no dress codes, and free lunch/dinner occasionally
Customer Service Sales Representative (Former Employee) – Wichita, KS – April 24, 2017
problems with checks, managers acted very unfair.others managers acted nice. provided paid time off and vacation. clients over phone were very rude and had to sit there and take all the bad words and disrespect
CSR & Problem Resolution Representative (Former Employee) – Greenville, NC – April 24, 2017
This job has a turnover rate of 2 months. Employees were either terminated or just simply didn't show up for work. The pressure in this job was intense. I'm glad to say that I wasn't one that got fired, I was one of the few they kept.