Productive, exciting, fun, and challenging with the opportunity to make extra money and win prizes.
Pros: Rewards, free lunches, and prizes.
My typical work day at Convergys was answering the phone and talking to many people from different backgrounds and cultures. I learned to troubleshoot, enter data while talking to customer all at the same time. In the beginning the hardest part of this job was trying keep angry customers from leaving the company for another one, but after a week I had a 100% save rate.