Inbound Customer Service Rep (Former Employee) – Charlotte, NC university area – November 5, 2013
Firstly once out of training I was promised a raise being that I met all requirements, but needless to say I never got it and I never received my shift differential pay. I reported this issue to human resources and nothing was done to correct my pay. In addition to this problem, I was promised certain hours but once training was over these hours changed significantly, the recruiters and call center team are not coordinated at all. Also this is the lowest paying job in the area resulting in an extremely high turnover rate which management seems not to care about.
This company has its flaws like most that you wont see until you have worked for this company. But if you can get passed all the stressful issues and the demands so that you keep you job you will be set.