Convergys is a call center run by a wonderful woman and several others with various degrees of professionalism, composure, and sensibility. The base pay is agreeable, but before long the stress of keeping your statistics up to par and handling the general poor morale of the workplace will have you jumping through hoops to get another job. While some of the lower management is amazing, compassionate, and helpful, the chances of getting an awful, inconsiderate, counterproductive team leader are comparable to a game of Russian roulette. Some days are very good, but as time passes the low moral, stress of meeting sales and keeping a low average time, and workplace drama will burn you out. Recommended for those who don't have other options or simply for those who thrive under negativity.
steady pay, agreeable benefits
workplace drama, poor management, unnecessary workplace stress