Convergys Employee Review

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Good job for gaining customer service experience
Floor Assistant III (Former Employee) –  Pueblo, CODecember 25, 2013
Fun people to work with, but can be stressful. This company was very help full when working and going to school. However, individuals need to be flexible due to changing company needs.
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Customer Service Representative (Current Employee) –  Sanford, FLDecember 15, 2017
Convergys has more than one account where you can grow from. It is helpful if you have never worked in a call center. The hardest part of the job is not being able to mute the phone while being on the phone with an irrate customer.
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Good Company
Customer Service (Former Employee) –  Erlanger, KYDecember 15, 2017
Good company wish better hours and work environment. The work is kind of redundant. The pay could be better. High expectations, very noisy place..
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Overall rating

3.5
Based on 12,291 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3